Real Page/One Site Compliance Specialist

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

The Compliance Systems Specialist is responsible for the implementation and ongoing quality control of affordable related functions in the properties Real Page/ One Site software. The Compliance Systems Specialist protects CCH Real Estate interests by ensuring software compliance with federal, state, and local affordable housing programs, including but not limited to Low Income Housing Tax Credit (LIHTC), Project-Based Section 8, Public Housing, HOME, etc. throughout the company portfolio. The Compliance Systems Specialist is responsible for supporting CCH properties with subsidy rent increase processing including rent increase requests and implementation.  

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage. 
• Choice of dental insurance or discount plan. 
• Vision insurance.  
• Flexible spending accounts for health care / dependent care / parking expenses. 
• Free basic life and AD&D insurance coverage. 
• Employee Assistance Program, a problem-solving resource available to you and your household members. 
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting. 
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year. 

• Manage and maintain affordable housing functions within Real Page/One Site, ensuring compliance with federal, state, and local regulations.
• Oversee the setup, quality control, and ongoing maintenance of affordable program data, including income/rent limit mapping and restrictions.
• Track and implement system updates related to affordable housing, ensuring newly released functions are integrated efficiently.
• Analyze existing workflows to identify efficiencies and implement system improvements.
• Manage support tickets, troubleshoot urgent system issues, and collaborate with internal teams and Real Page/One Site support staff to resolve compliance-related concerns.
• Participate in system upgrade testing groups, assessing new features and identifying training needs.
• Provide training, guidance, and technical support to property management teams and service centers on Real Page/One Site compliance functions.
• Develop training materials, conduct sessions, and proactively address system-related pain points to improve user proficiency.
• Attend working groups, collaborative sessions, and continuing education seminars related to compliance systems.
• Track and maintain property income and rent limit charts as updated by HUD, CHFA, and other monitoring agencies.
• Support compliance-related tasks, including HAP contract renewals and rent increase requests.
• Ensure adherence to company policies, industry regulations, and fair housing laws while maintaining confidentiality and professionalism.
• Other duties as assigned

•  Strong knowledge of Section 42 Tax Credit, HOME, Section 8 programs, Equal Housing Opportunity laws, and basic accounting principles.
• Ability to analyze complex compliance workflows, troubleshoot system-related issues, and implement process improvements.
• Ability to create training materials, conduct training sessions, and provide guidance to property teams on compliance and system functions.
• Self-motivated, flexible, and proactive in identifying and addressing compliance challenges and system inefficiencies.
• Must have a valid Colorado Driver’s License and meet CCH automobile insurance eligibility requirements. Ability to travel between property locations for troubleshooting and training.
• Performs other duties as assigned to support the overall success of the properties and organization.
• Minimum of 3 years of experience in affordable housing compliance.
• 5+ years of expertise in Real Page/One Site as a super user.
• Preferred Qualifications
• Bachelor’s degree in a real estate-related field preferred (equivalent direct experience may substitute for degree).
• Experience leading and motivating teams preferred.

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.