IT Generalist (US Law Firm, WFH)

Salary: P80,000 - P90,000 (Monthly Package)

Schedule: 09:00 AM - 06:00 PM EST

What are we looking for?

Skills Required:

• Minimum of 5 years of experience in IT Support, preferably in a legal or professional services environment in an international setting
• Proficient in MS Office Suite and Windows/MacOS systems.
• Knowledge of cybersecurity protocols and network management
• Experience with VoIP systems and remote access tools (e.g., VPN, etc)
• Familiarity with legal practice management software (e.g., Clio, Practice Panther, or similar)

What will you do?

• System Maintenance & Troubleshooting:
• Maintain and troubleshoot computers, printers, and other office hardware.
• Resolve technical issues promptly to minimize downtime.
• Software Management:
• Install, update, and support legal software applications (e.g., case management systems, billing software).
• Assist with the integration of new software tools and ensure compatibility with existing systems.
• Network Security & Data Protection:
• Monitor and maintain network security to safeguard client confidentiality.
• Ensure compliance with legal industry regulations regarding data privacy and cybersecurity.
• User Support & Training:
• Provide help desk support to attorneys and staff for IT-related issues.
• Train team members on best practices and new technologies.
• Technology Procurement:
• Assist in researching and purchasing hardware and software solutions tailored to the firm’s needs.
• Coordinate with vendors for support and equipment maintenance.
• Data Backup & Recovery:
• Implement and manage backup systems to protect critical firm data.
• Develop and maintain disaster recovery plans.
• IT Policy Enforcement:
• Support the creation and enforcement of IT policies, including email, internet usage, and device management.

Join the awesome team and enjoy these benefits & perks:

• Home-Based
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client is a full-service law firm based in New York City. With lawyers admitted to practice in New York and New Jersey, they provide a spectrum of legal services to both individuals and corporate clients. They are team of innovative problem solvers, skilled negotiators, and experienced litigators find creative solutions and produce results for clients facing difficult circumstances.

#ConnectOSCareers #JoinConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.