Volunteer Coordinator

The Volunteer Coordinator is responsible for managing and overseeing volunteer staffing for programs to ensure smooth operations, high volunteer engagement, and a positive experience for both volunteers and the organization. This position involves recruitment, training, scheduling, and recognition of volunteers to meet organizational goals and provide high-quality services to the community.

• Recruitment & Onboarding:
• Develop and implement volunteer recruitment strategies.
• Screen, interview, and onboard volunteers in alignment with the organization's needs and mission.

• Volunteer Training:
• Organize and facilitate volunteer training programs, ensuring volunteers are well-prepared for their roles.
• Provide continuous support and guidance throughout their service.

• Scheduling & Coordination: 
• Coordinate volunteer schedules and assignments to ensure coverage for events, programs, or services.
• Maintain accurate records of volunteer hours and attendance.

• Volunteer Engagement & Retention: 
• Build and maintain strong relationships with volunteers.
• Address concerns, provide feedback, and create an inclusive, positive environment that encourages ongoing participation.

• Recognition & Appreciation:
• Plan and execute volunteer appreciation events, recognition programs, and thank-you campaigns to show gratitude and keep volunteers motivated.

• Communication & Reporting: 
• Serve as the main point of contact for all volunteers.
• Communicate regularly with volunteers about organizational updates, upcoming opportunities, and relevant events.

• Database Management: 
• Maintain and update volunteer records in the organization's database. Track volunteer hours, assignments, and impact.

• Collaboration & Support: 
• Work closely with other departments to assess volunteer needs and ensure volunteers are effectively supporting organizational goals.

• Event Support: 
• Provide coordination and support for special events or community outreach programs that involve volunteers.

• EDUCATION:
• High School Diploma Required
• BS in Social Work, Nonprofit Management, or a related field is preferred.

• EXPERIENCE:
• Previous experience in volunteer management, customer service, or community outreach is highly desirable.

• SKILLS:
• Strong organizational, communication, and interpersonal skills. Ability to multitask, prioritize, and work independently.
• Proficiency in Microsoft Office and volunteer management software is a plus.

• PERSONAL ATTRIBUTES:
• Passionate about community service.
• Friendly, approachable, and able to work with diverse groups of people.
• Strong problem-solving skills and a proactive approach to challenges.

• Schedule has occasional evening or weekend hours, depending on volunteer needs and organizational events.
• Ability to work in both CORE HQ office and field environments.

This position is time limited to 90 days, with an opportunity of extension based upon funding.