Healthcare Quality and Accreditation Specialist

Curai Health is an AI-powered virtual clinic on a mission to improve access to care at scale. As the pioneer in deploying machine learning into clinical workflows, Curai Health enables its dedicated, specially trained clinicians to deliver primary care to more people at a fraction of the cost. Easy-to-use and convenient, Curai Health partners with insurers and health systems to keep patients engaged in their care over time, improving health outcomes and reducing costs.

Our company is remote-first and we consider candidates across the United States. Our corporate office is located in San Francisco.

We are seeking an experienced Healthcare Quality and Accreditation Specialist to lead our clinical quality and accreditation initiatives. This role will involve managing compliance with NCQA standards and other relevant accreditation requirements, overseeing existing quality metrics, and ensuring that our telemedicine services adhere to industry-leading standards. The Healthcare Quality and Accreditation Specialist will report directly to the Operations Manager and collaborate closely with various teams to drive continuous improvement in clinical quality.

What You’ll Do

Quality Program Management:

• Under the direction of clinical leadership, implement and maintain a comprehensive quality program that aligns with the company’s strategic goals.

• Ensure effective tracking and reporting of existing quality metrics, identifying trends and areas for improvement.

• Collaborate with clinical teams to ensure adherence to established quality protocols and best practices.

Accreditation Management:

• Maintain compliance with NCQA standards and other relevant accreditation requirements, ensuring the organization meets all regulatory obligations.

• Monitor and interpret accreditation standards and guidelines to keep the company compliant with evolving requirements.

• Work with cross-functional teams to ensure policies and procedures are updated according to accreditation standards.

Quality Assurance and Reporting:

• Lead clinical quality assurance efforts, including audits, quality metric performance analysis, and process improvements in partnership with clinical leadership.

• Analyze existing quality performance reports, providing insights and recommendations to leadership for enhancing clinical outcomes.

• Communicate quality performance results and improvement strategies to stakeholders, ensuring transparency and accountability.

Training and Support:

• Provide ongoing training and support to clinical staff on quality standards, compliance measures, and best practices.

• Lead onboarding and retraining processes in collaboration with clinical leadership to ensure clinical staff are aligned with accreditation and general quality expectations.

Continuous Improvement Initiatives:

• Under the direction of clinical leadership, drive initiatives focused on enhancing clinical quality, patient safety, and overall patient care experiences.

• Collaborate with teams to implement strategies that improve patient satisfaction and clinician performance.

What You’ll Need

• Bachelor’s degree in Healthcare Administration, Nursing, or a related field (Master’s preferred).

• Minimum of 3–5 years of experience in clinical quality, accreditation, or healthcare compliance, preferably within telemedicine or a similar healthcare setting.

• Minimum of 3–5 years of experience in maintaining accreditation programs in a healthcare setting (e.g., NCQA, URAC, etc.).

• Strong knowledge of NCQA standards and other relevant accreditation processes.

• Proven ability to manage existing quality metrics and support continuous improvement.

• Excellent analytical, communication, and organizational skills.

• Ability to work independently and collaboratively in a remote, fast-paced environment.

• Strong problem-solving skills and attention to detail.

What We Offer

• Culture: Mission-driven talent with great colleagues committed to living our values, collaborating, and driving performance.

• Pay: Competitive compensation and stock.

• Wellness: Unlimited PTO, flexible working hours, and remote working options.

• Benefits: Excellent medical, dental, vision, flex spending plans, and paid parental leave.

• Financial: 401(k) plan with employer matching.

The annual base salary range for this position is between $100,000-130,000 annually. Stock grants also play a key part in any offer, they increase your overall compensation package significantly based on company success. Please note that the base salary range is a guideline, and individual total compensation will vary based on qualifications, skill level, competencies, and work location.

Curai Health is a startup with a small, but world-class team from high-tech companies, AI researchers, and practicing physicians, to team members from non-traditional career paths and backgrounds. We also have research partnerships with leading universities across the country and access to medical data that facilitates research in this space. We are a highly collaborative, data-driven team, focused on delivering our mission with funding from top-tier Silicon Valley investors including Morningside, General Catalyst, and Khosla Ventures.

At Curai Health, we are highly committed to building a diverse and inclusive environment. In keeping with our beliefs and values, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. To promote an equitable and bias-free workplace, we set competitive compensation packages for each position and do not negotiate on our offers. We are looking for mission-driven teammates, who embody our core values, and appreciate our transparent approach.