Vice President, People & Culture

Title: Vice President, People & Culture - Field

Location: This position can be based in one of the following locations: Scottsdale, AZ; Chicago, IL; Las Vegas, NV; Stamford, CT

Job Type: Full-Time/ Exempt

About the Role:  The Vice President of People & Culture will lead HR efforts for our retail operations, partnering closely with Commercial Sales and Store Operations teams to ensure an exceptional employee experience. Reporting to the Executive Vice President of People & Culture, this role focuses on advancing talent management strategies tailored to the retail industry while modernizing HR practices. Key areas of impact include performance management, team engagement, Diversity & Inclusion, and talent development. With a passion for fostering high-performing cultures, the VP will be deeply involved in supporting retail leadership and team members to drive business results. This role involves significant travel, with up to 60-80% expected.

What You’ll Do: 

• Act as a strategic People & Culture partner to retail leaders, ensuring HR strategies align with retail-specific business priorities and store operations.
• Drive programs that enhance team engagement and reinforce a positive, high-performing retail culture.
• Collaborate with leaders to address employee relations, performance challenges, and recognition strategies in a retail setting.
• Lead change management initiatives in areas like store expansions, organizational restructures, and new technology rollouts, including training and communication.
• Oversee retail-focused HR programs and processes throughout the employee lifecycle, ensuring seamless execution and compliance.
• Use HR metrics to inform workforce planning, optimize staffing levels, and ensure effective talent development.
• Advise on workforce planning, succession planning, and goal-setting tailored to retail teams’ needs.
• Manage performance, compensation, and promotion cycles to attract and retain top retail talent.
• Travel: Up to 60-80%.  

What You’ll Bring:

• Bachelor’s degree in HR or related field, or equivalent experience.
• 10+ years of HR leadership experience with a strong focus on partnering with retail leaders. Expertise in employee relations, performance/talent management, policy implementation, and compliance within retail, convenience store, or similar environments.
• 5+ years managing teams and cross-functional projects as an HR Business Partner.
• Proven leadership, change management, and organizational development capabilities.
• Exceptional communication, interpersonal, and team management skills tailored to a retail workforce.
• Advanced proficiency in MS Office, especially Excel.
• Adaptability and agility in a fast-paced environment.

Even Better If:

• Master’s degree in HR or Business Administration.
• HR certifications (e.g., SHRM-SCP, SPHR).
• Experience with HR technology and data analytics tools.
• Multi-state HR leadership experience in retail or similar customer-focused industries.
• Familiarity with the cannabis or pharmaceuticals industry is a plus.