Head of Strategy and Planning, CIO Office

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

The Strategy and Planning team supports the leadership team to define our strategy and works collaboratively with regional functions and local markets to identify growth opportunities. Reporting into The Chief International Office (CIO) this role plays a pivotal role in shaping and executing strategic initiatives across. This role will support the CIO by providing strategic and competitive insights in response to business needs and investment decisions. It is a role that requires a combination of deep strategic expertise, curiosity, and grit with excellent judgment and discretion.

Your Mission:
 

• Analyze key business questions with frameworks, customer insights, and data to craft concrete recommendations and unlock growth opportunities
• Synthesize large sets of data and insights to develop global perspectives on key business priorities and inform marketing strategy
• Lead the development and maintenance of regular reports and dashboards
• Connect global & local efforts by aligning local, regional and global visions and identifying findings from teams to advise growth strategies
• Build and support global processes around cyclical business planning, roadmaps, and OKR setting and prioritization
• Proactively identify and lead strategic initiatives with the cross functional teams to optimize day-to-day marketing operations and improve business impact
• Lead complex cross-functional initiatives working closely with regional & central marketing, performance marketing, finance, product, and operations teams
• Gain leadership alignment on recommendations and influence decisions to drive implementation
• Be a thought partner to leadership to support the growth of Delivery hero

Your Heroic Skills:

• Experience: 7+ years of experience in strategy, planning, or management consulting. Experience in a fast-paced, international environment is highly desirable

• Strategic Planning: Develop and execute long-term and short-term strategic plans to achieve company goals.
• Market Research & Analysis: Conduct industry and competitor analysis to identify opportunities and risks.
• Advanced P&L, SQL/Google Sheets proficiency
• Business Performance Evaluation: Analyze financial and operational performance, providing data-driven insights for decision-making and be able to analyze large amounts of data, synthesize complex ideas, and extract the relevant information
• Project Management: Lead strategic initiatives, able to manage several projects at the same time and ensure timely execution and alignment with business priorities.
• Stakeholder Collaboration: Work closely with leadership, finance, operations, and other teams to align strategies across departments.
• KPI Monitoring: Define and track key performance indicators (KPIs) to measure business success and identify improvement areas.
• Risk Management: Identify potential risks and develop strategies to mitigate them.
• Report Generation: Prepare reports and presentations for senior management, highlighting findings, forecasts, and strategic recommendations.
• Innovation & Continuous Improvement: Identify new business opportunities, process improvements, and efficiency enhancements.

• Strong communication skills (written & verbal) with the ability to clearly deliver information to a variety of audiences including Clevel

Why Delivery Hero?

• English is our working language and our colleagues at Delivery Hero come from every corner of the globe, working in a diverse, cross-cultural team. For most opportunities, we also offer visa & relocation support

• We take care of our employees and offer flexible working hours and, for most of the teams, the option of working from home

• Enjoy our free online yoga classes and subsidized Urban Sports Club membership

• Take care of your mental and emotional well-being with our free Headspace subscription and unlimited access to Employee assistance program

• Participate in our health campaigns such as seasonal flu vaccination

• Benefit from BVG subsidy or join our Bike rental program

• Join the global market leader and a publicly listed DAX company with a competitive remuneration package and a lot of training, career & development opportunities

• Develop your skills with your personal educational budget for conferences and external trainings

• Learn German with free classes, access our e-learning platform and participate in our inhouse trainings

• Save responsibly with our attractive corporate pension options

• Join company parties, team, cultural and sports events - due to the current situation on a virtual basis

• Our office lounges are filled with healthy (and some more indulgent!) snacks and refreshments to keep you energized throughout the day

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.