Customer Service Representative (4595)- 2600 Bridge Avenue

We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our dynamic team in Pt. Pleasant, United States. As an Customer Service Representative, you will play a crucial role in supporting the day-to-day operations of our organization, ensuring excellent customer service, and driving team performance to achieve our business goals.

• Assist the Manager in overseeing daily operations and ensuring smooth workflow
• Lead, motivate, and train team members to maintain high standards of performance and customer service
• Handle cash transactions, maintain accurate financial records, and perform daily cash reconciliations
• Monitor and manage inventory levels, placing orders as needed
• Resolve customer complaints and concerns in a professional and timely manner
• Implement and maintain company policies and procedures
• Collaborate with the management team to develop and execute strategies for improving efficiency and profitability
• Ensure compliance with health, safety, and cleanliness standards
• Analyze sales data and prepare reports for upper management

Proven experience in a supervisory or management role, preferably in retail or food service industry

• Strong leadership skills with the ability to motivate and guide team members
• Excellent communication skills, both verbal and written
• Exceptional problem-solving and decision-making abilities
• Proficiency in cash handling, inventory management, and basic math skills
• Customer-focused mindset with a commitment to delivering outstanding service
• Ability to multitask and manage time effectively in a fast-paced environment
• Analytical skills for interpreting sales data and generating reports
• Computer proficiency, including experience with point-of-sale systems and inventory management software
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Physical ability to stand for extended periods and lift up to 50 pounds
• High school diploma or equivalent (Bachelor's degree in Business Management or related field is a plus)
• MUST HAVE DOMINOS OR PIZZERIA EXPERIENCE PREFERRED