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People Business Partner, Merchant S&O

About the Team

At DoorDash, people are our most important asset. The People Business Partner team works closely with leaders across our business to align people and strategy. Our HRBPs assess, coach, and influence the company as we scale and evolve to enable our teams to accomplish amazing things. As our COEs have matured, our HRBPs are gaining increasing capacity to partner with the business leaders to create mechanisms and solutions that align their business and talent strategies. 

About the Role

The HR Business Partner will act as a strategic partner for our Merchant Strategy & Operations organization. Working closely with our Centers of Excellence, this role will provide strategic consultation, counsel and expertise in the areas of Employee Relations, Organizational Design and Effectiveness; Workforce Planning; Performance Management; and Diversity, Equity, & Inclusion as well as tactical support on daily challenges. The role ensures managers are well-equipped to implement people solutions that will resolve employee relations matters, build a positive work climate, and enable compliance with relevant employment legislation.  

This role is additionally responsible for identifying trending issues, assessing root causes, and making recommendations on how to address systemic concerns. This role will lead several department wide programs, and significantly contribute to cross People team initiatives and objectives. 

You’re excited about this opportunity because you will…

  • Coach leadership on people strategy, including team structure (organizational design), strategic hiring, performance management, compensation, recognition, and learning and development.
  • Delivers high-quality decisions and counsel consistently to managers and employees. Identify and analyze employee matters and recommend appropriate employment action to maintain a productive work environment, achieve optimal performance, and minimize risk to the company.
  • Partner with leadership to define, execute, and track progress against org-specific people strategy Objectives & Key Results (OKRs) - leverage, anticipate and craft data informed recommendations.
  • Empower managers to build amazing teams through leadership development.
  • Assess employee development needs and recommend solutions.
  • Demonstrate a change management mindset through the identification of opportunities to enhance the employee experience through education, process improvement and innovative ideas; offer potential solutions to drive greater stakeholder satisfaction.
  • Maintain knowledge and awareness of all federal, state, and local labor/employment and wage and hour laws.
  • Lead client groups through DoorDash’s people programs (engagement surveys, performance reviews, compensation reviews, talent development, etc.).
  • Partner with the Culture, Belonging, and People Growth team to effectively execute on inclusion in the workplace.
  • Partner closely with our Employee Relations Business Partner, to assess organizational health and provide proactive recommendations to the Business.

You’re excited about this opportunity because you will…

  • You have 6+ years of HR/ER experience with 3+ years of experience as an HR or ER Business Partner and/or 8+ years of HR/ People COE experience
  • You have the ability to think critically and anticipate issues before they arise, and proactively suggest long-term solutions.
  • You feel comfortable working with data and analytics, and are able to turn data into insights and compelling stories.
  • You have excellent judgment and the ability to make sound decisions independently.
  • You possess an exceptional ability to prioritize and manage time effectively – you naturally focus on the right things and can seamlessly move between projects & tasks, without losing sight of what's important to do.
  • You’re an outstanding communicator with strong relationship-building and influencing skills who can coach leaders through complex situations. You know when to listen, as well as when to speak up.
  • You have an owner mentality and  problem solver with a strong bias for action that knows how to ask the right questions when you’re unsure.
  • Be sought out by our business leader for thought partnership on challenges they are facing
  • Focus on balancing qualitative and quantitative data to look around corners and make recommendations.
  • Keep a finger on the pulse of how our employees are experiencing DoorDash and relentlessly advocate for their needs.
  • Be a culture carrier who shapes and evolves the DoorDash experience in partnership with our business leaders.
  • Excellent interpersonal skills, including high EQ, ability to build trust and influence at all
  • Previous Tech/Startup experience is a plus.

Additional Important Details

  • Role is Remote or Hybrid (if located near an Office Hub)
  • Ability to travel 1-2x a month (approx. 20-25% annual travel) 
  • Experience required in supporting a Frontline ops population and Corporate client group

Why You’ll Love Working at DoorDash

We are leaders – Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.

We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day. 

We are learners – Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.

We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.


Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.  Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays. Paid sick leave in compliance with applicable laws (i.e. Colorado Healthy Families and Workplaces Act).

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others. 

To learn more about our benefits, visit our careers page here.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States.
$136,000$200,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Average salary estimate

$168000 / YEARLY (est.)
min
max
$136000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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DoorDash is a technology company that connects customers with their favorite local and national businesses in the United States and Canada. The company is headquartered in San Francisco, California.

1403 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$136,000/yr - $200,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 29, 2025

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