Insurance Verification Specialist - Healthcare

We are seeking a detail-oriented and customer-focused Virtual Assistant to support our healthcare practices. The ideal candidate will have excellent communication skills, a strong command of English, and experience in customer service or administrative roles. This position involves interacting with insurance companies and patients to ensure smooth scheduling and verification processes.

Responsibilities:

1. Insurance Verification:
• Contact insurance companies to verify patient insurance status.
• Gather details on coverage amounts and fill out the required forms during calls.
2. Patient Scheduling:
• Call patients to schedule, confirm, and reschedule appointments as needed.
• Provide exceptional customer service while addressing patient inquiries.
3. Administrative Support:
• Accurately record information in the provided forms and systems.
• Maintain patient confidentiality and comply with HIPAA regulations.

• Strong verbal and written English communication skills.
• Previous experience in customer service or a related field is preferred.
• Ability to handle phone calls professionally and courteously.
• Strong organizational and multitasking skills.
• Familiarity with healthcare or insurance processes is a plus.

• Client Relationship: You will be directly working with the client. This means that you will communicate with the client, provide services, and address any client-related matters independently.

• Payment: All payments for your services will be handled directly by the client. Elevate and Delegate is not involved in processing your payroll. Your salary will directly go to you.
• Vacation Leaves and Holidays: While we may have recommendations or guidelines regarding vacation leaves and holidays, the decision is entirely at the discretion of the client. You are expected to align your schedule with the client's business needs and any specific policies or preferences they may have in this regard.

Salary: $900 - $1100
Schedule: EST