Summer Intern, Influencer + Community, Keys Soulcare

About the Company

e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically-effective and accessible skincare.

In our Fiscal year 24, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 24 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last four fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.

Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-us

Job Summary:

The Social Media & Community Management Intern will support the daily management and growth of KSC’s social media channels, assist in tracking trends and analyzing social conversations, and maintain influencer & campaign databases. In this role, you will also help facilitate influencer gifting, brand partnerships, and the organization of influencer events, such as Lightworker Office Tours.

Responsibilities:

- Social Media & Community Management

- Platform Monitoring: Monitor and manage real-time conversations across major social media platforms (Instagram, TikTok, Twitter, Facebook), flagging urgent DMs, comments, and messages requiring immediate attention.

- Brand Voice: Respond promptly and appropriately to online engagement while maintaining the KSC brand’s voice and tone across all channels.

- Trend Spotting & Social Listening: Identify emerging trends, conversations, and relevant hashtags. Use social listening tools or manual tracking to inform strategy and content creation.

- Analytical Reporting: Track and report on key social media conversations regarding KSC, influencers, and competitors, providing actionable insights for future content and strategies.

- Influencer & Brand Partnership Management

- Database Management: Maintain and update influencer and partnership databases using tools like Excel. Track campaign deliverables, engagement metrics, and timelines.

- Campaign Coordination: Manage timelines, deliverables, product deliveries, and post schedules for influencer and brand campaigns. Ensure all campaign details are accurately recorded.

- Data Management: Organize and capture relevant campaign data and influencer activations to streamline workflow and provide easily accessible references.

- Product Orders & Logistics Coordination

- Order Management: Assist in placing product orders for influencer gifting, brand partnerships, and campaigns, ensuring adherence to project timelines and logistics requirements.

- Follow-Up & Communication: Track product shipment statuses, ensure timely deliveries, and resolve any delivery issues. Maintain regular communication with influencers and brand partners to confirm receipt of products.

- Outreach & Lightworker Office Tour Coordination

- Tour Scheduling: Manage and maintain a detailed schedule for Lightworker Office Tour participants, coordinating logistics and confirming attendance with influencers and agencies.

- Relationship Building: Foster and expand relationships with influencers, agencies, and participants, proactively seeking collaboration opportunities to drive long-term partnerships.

Requirements:

- Must be a rising Junior/Senior currently enrolled in an undergraduate degree.

-Must be able to commute to the NYC office from early June to late August.

- Familiarity with platforms like TRIBE, Sprout Social, or similar tools for managing and tracking social media engagement.

- Comfortable working in a fast-paced, deadline-driven environment, with strong multitasking and prioritization abilities.

- Excellent attention to detail and ability to track KPIs and performance metrics related to influencer campaigns and partnerships.

- Strong organizational and time-management skills.

- Proactive and self-motivated, with the ability to work independently and collaboratively.

- Passionate about social media, influencer culture, and brand strategy.

- Adaptable in a dynamic, evolving work environment.

This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors’ discretion.

e.l.f. Beauty respects your privacy. Please see our Job Applicant Privacy Notice (www.elfbeauty.com/us-job-applicant-privacy-notice) for how your personal information is used and shared.