Learning and Development Coordinator

ForTec Medical is an industry leader, dedicated to improving patient health by delivering innovative surgical technologies to our healthcare customers on demand. Our dedicated team delivers service excellence, and we take pride in what we do each and every day. ForTec’s commitment to excellence, integrity, and positive culture defines our organization. These core values, along with our entrepreneurial spirit, are the foundation of ForTec. Our continued growth and success have allowed us to provide exciting career opportunities for passionate, customer-focused, and highly motivated individuals.

ForTec offers a rewarding career opportunity in promoting growth and continuous improvement through employee education and development. Assisting in growing the company's overall learning and development objectives, this self-starting, passionate, positive, and collaborative team player must be comfortable in an outward-facing, interactive role. This individual must also possess a strong technical foundation and proficiency in working with various software applications to support a seamless learning experience for team members across the organization. 

This position is based out of our Home office in Hudson, Ohio.

The Learning and Development Coordinator is responsible for the day-to-day operation of the Learning Management System (LMS), ensuring its functionality, reliability, accessibility, and user training. This role also provides administrative and project support for various employee engagement programs from New Hire Orientation through employee development initiatives.   

• Support the configuration of the LMS from branding to setting up and tailoring the system to align with ForTec's needs 

• Administer user permissions, roles, learning paths, and training materials 

• Serve as the primary point of contact for LMS daily operations and end-user support 

• Direct and oversee the standardization of content creation, uploading, retention, and organization of learning materials 

• Collaborate with subject matter experts and instructional designers to provide support in the development of engaging and effective E-Learning courses 

• Collaborate with internal IT team members and external LMS vendor to address and resolve user issues, maintain system performance, and ensure the system remains up-to-date and functional 

• Collaborate with the team to seek feedback to provide continuous improvements to maximize customization options 

• Generate, analyze, and share reports to uncover broader patterns and trends in data to enhance learning, engagement, and course effectiveness 

• Support employee engagement initiatives, including but not limited to virtual meeting administration and employee training and development  

• Participate in and support the execution of New Hire Orientation on a monthly basis  

Qualifications 

• Bachelor's degree, or related experience   

• Two (2) years of experience in a training and/or learning and development capacity, utilizing a Learning Management System (LMS) or similar platform 

• Strong analytical skills in assessing problems and developing solutions 

• Solid technical skills, including troubleshooting 

• General knowledge of course design and development 

• Exceptional customer service and interpersonal skills 

• Excellent written and verbal communication skills, with a high degree of accuracy and attention to detail 

• Strong public speaking and presentation skills in both small and large group settings  

BENEFITS:

• 7 Company paid holidays, PLUS 1 floating holiday
• Generous paid time off (PTO)
• 401(k) plan with generous company match; Annual profit-sharing opportunity
• Medical, dental, vision, disability, and life insurance plan options
• Teladoc health account
• Supplemental critical illness insurance
• Supplemental accidental injury insurance
• Health and wellness rewards program
• Employee referral bonuses
• Service and recognition awards

Join ForTec Medical – make YOUR impact today!

The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.