Director of Operations

*Job Description:*
We are seeking a dynamic and experienced Director of Operations to oversee the daily management and strategic development of our Day Habilitation Program in New City. This leadership role is responsible for ensuring high-quality service delivery, compliance with regulatory requirements, staff supervision, and operational excellence in support of individuals with developmental disabilities.

*Key Responsibilities:*

• Oversee day-to-day operations of the Day Habilitation program, ensuring smooth and efficient functioning
• Supervise, mentor, and support program managers and direct support staff
• Ensure compliance with OPWDD regulations and agency policies
• Monitor program quality and implement improvements to enhance service delivery and participant outcomes
• Collaborate with clinical, administrative, and support teams to maintain individualized, person-centered plans
• Oversee staffing, scheduling, and training initiatives
• Manage budgets and resources effectively to meet operational goals
• Serve as a key liaison with families, community partners, and regulatory agencies
• Prepare reports and participate in audits, site visits, and other oversight activities

*Qualifications:*

• Bachelor’s degree required; Master’s in Human Services, Healthcare Administration, or related field strongly preferred
• Minimum 5 years of experience in developmental disabilities services, with at least 2 years in a leadership or operations role
• Strong knowledge of OPWDD regulations and Day Habilitation service standards
• Excellent organizational, leadership, and communication skills
• Proven ability to manage teams, budgets, and compliance-related processes
• Passionate about person-centered care and community inclusion