Sales Development Representative Manager

Company Description

Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model.

Givebutter has been certified as a Great Place to Work® in 2021, 2022, 2023, and 2024, and is the #1 rated nonprofit software company on G2 across multiple categories.

Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way. 

Role Description

Givebutter is hiring a Sales Development (SDR) Manager to scale our existing, founding SDR motion. Givebutter has strong Marketing & Sales departments, and we’re excited to partner with a driven SDR Manager to help develop and scale successful segments of our lead funnel through our existing inbound & outbound SDR team.

As the SDR Manager, you’ll be the driving force behind furthering our outbound sales outreach tactics, as well as working with SDRs to qualify and schedule demos for a significant number of inbound and upsell leads - with the goal of seamless, qualified handoffs.

The ideal candidate has a proven track record in seat as an SDR themselves, plus record of scaling a successful outbound sales effort. They’re eager to spearhead both outbound and inbound lead strategies, content development, and qualification tactics.

Job responsibilities include training/coaching the SDR team on efficient qualification and demo scheduling, as well as partnering closely with the AE team to upsell existing customers. An analytical mindset with an eye for accurate reporting, dashboards and data interpretation is critical for success in this role.

• Have spent time in seat as an SDR themselves with high success, having developed both experience and knowledge around opening tactics, personas, objection handling, meeting scheduling, etc.
• Recently scaled an SDR team or motion, resulting in a knack for process development and building adaptable motions that are scalable.
• Lead with a data-centric mindset to inform decisions, understanding that Givebutter’s focus is to build and leverage a high-volume, intelligent SDR motion across a large NPO TAM.
• Have the ability to proactively see gaps and solve for them, taking the solution to the problem effectively with quick trend spotting while working with the SDRs, RevOps, and Sales Leadership to resolve seamlessly.
• Willingness to test and iterate consistently, knowing that a scalable motion requires agility, constant refinement of outreach tactics, and excitement vs. a one-size-fits all approach that struggles to adapt to updated GTM strategy.
• Prioritize details and lead with a clear why behind monitoring and optimizing SDR performance, quota attainment, and key metrics to ensure the team churns out results.
• Eagerness to butter up the team, leading by example and setting a high standard for excellence within the SDR motion as it scales.
• Are based in Eastern, Central, or Mountain US Time Zones

• Hire, train/coach, and lead a team of SDRs who care mutually about quality lead sourcing and helping nonprofits scale their organizations.
• Develop emails, call talk tracks, and workflows that speak to Givebutter’s multiple ICPs; iterate consistently to form A/B test results and adjust towards greater success.
• Create and expand upon an SDR playbook; best opening and closing tactics, competitive advantages, coming with a point of view, penetrating specific verticals, and more.
• Approach strategy with an analytic mindset, using data, results, and experience to inform point of view (vs. purely anecdotal approach).
• Work closely with the Marketing teams to streamline and automate lead list creation, seamless transfer of leads to AEs, and increase book rate from calls.
• Work closely with RevOps to ideate automations, custom reports, and data-centric resources both the SDR and Sales Management teams can leverage.

• 2+ years as an individual contributor in an SDR position (in-field experience)
• 2+ years of SDR Management experience, building and scaling SDR teams
• Prior experience selling B2B SaaS with some technical knowledge required
• Experience selling into the nonprofit space is a bonus, but not required
• Experience with CRM reporting (Hubspot preferred) and data insights (Gong, Chorus, etc)
• Excited to tackle problems head on with a collaborative mentality. You’ll work closely with the RevOps & Marketing teams to build out datasets and lead lists

Benefits

Remote Work: Work from anywhere in the United States.

Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.

Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.

401k: We offer access to a retirement planning account for all employees with a match coming in April 2025.

Vacation and Holiday: Givebutter offers a Flexible PTO policy with uncapped Vacation days. Givebutter is closed for a whole week in the summer for an employee Wellness Week. 

Parental Leave: We offer 12 weeks paid parental leave for both primary and secondary caregivers.

Home Office Stipend: Upgrade your home office with company-sponsored expenses including high-quality laptops, monitors, and modern technology.

Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.

Professional Development: We offer learning and development reimbursement opportunities.

Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.