Senior Business Enablement Analyst

Senior Business Enablement Analyst

Gore Mutual’s EPMO team is expanding! We are looking to add a new Senior Business Enablement Analyst to our team. This role focuses on defining, analyzing, and delivering quick-win solutions (both tech and non-tech – including GenAI) to solve business problems and pain points. As this is a new role/function, the successful candidate will need to build out this role in alignment with the Director.

What will you do?

• Engage with stakeholders to gather detailed requirements and understand their needs and expectations for both tech and non-tech quick wins -including GenAI solutions- ensuring they align with business objectives and use cases.
• In partnership with Business Architecture and, at times, the Manager, Strategic Enablement, contribute to or create solution proposals, including technical and non-technical options, for stakeholder review and approval.
• Conduct feasibility studies to assess the practicality and potential impact of proposed solutions.
• Develop process maps and workflows to visualize current and proposed processes, identifying areas for improvement.
• Define the terms of proof of concept models to validate the functionality and effectiveness of proposed solutions.
• Work closely with technical teams to ensure alignment between business requirements and technical implementation.
• Use relevant data to identify trends, patterns, and insights that can inform solution design and decision-making.
• Support organizational change management efforts.
• Partner with security and Enterprise Risk Management to assess implications of proposed solutions, ensuring they meet organizational and regulatory standards.
• Work with Architecture and vendors to design and develop GenAI solutions, ensuring they meet business requirements and quality standards.
• Define and execute testing to ensure GenAI solutions are robust, reliable, and meet user expectations.
• Follow IT Change management procedures for any implementations.
• Monitor the performance of deployed GenAI solutions, identifying areas for improvement and implementing necessary optimizations.
• Ensure all GenAI solutions comply with relevant regulations and security standards, protecting sensitive business data and ensuring ethical AI practices.

What will you need to succeed?

• Undergraduate Degree
• More than 5 years, up to 10 years of work experience
• Tactical solution development
• Proficiency in business analysis, documentation & Process design
• Experience providing input for technical and non-technical solutions
• Familiarity with creating GenAI solutions that meet business needs and quality standards or the ability to develop this knowledge
• Experience working with different people to understand and document what problem they are looking to solve in order to identify solutions, ensuring these needs match the business goals
• Proficiency in critical thinking and creative problem solving
• Creative problem solving
• Input to change impact assessment and rollout
• Continuous improvement
• Value and data-driven decision making
• Experience in P&C Business preferred

Please note that this role operates in a hybrid environment, with one day a week expected in our Cambridge, Ontario office or Toronto, Ontario Office.

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