Sales Operations Support

The Sales Operations Support Specialist enters data from various sources into systems for processing and order management, and provides general project support to the Sales Operations and Sales Key Accounts teams.

The position requires a self-directed individual who takes pride in delivering high quality service and support to customers and our internal teams, works well under pressure and deadlines, manages multiple priorities while managing important routines, maintains focus and flexibility during times of shifting priorities and change, has a relentless eye for detail in all aspects of the job, maintains discretion and professional judgment in business interactions, and proactively tackles and solves problems in a collaborative spirit.

Education and Experience

·         1 to 2 years’ related experience in sales operations or customer support.  Experience in the apparel industry or a similar related environment preferred

• High school degree or equivalent required; Bachelor’s degree in Business, Finance, or relevant field preferred.

Technical Skills and Experience

·         Proficient with MS Outlook, Teams, Excel, Word and PowerPoint

·         Excellent written and verbal English communication skills required

·         Experience with ERP, B2B, and CRM systems highly preferred.  Ideally SAP Business by Design, NuOrder, and/or HubSpot.

·         First-rate customer service skills

·         Proficient internet skills (searching, navigating)

Travel/Schedule Requirements

·         Hybrid role, currently 2 days at headquarters.  Subject to change per company policy.

·         Must be able to work regular schedule Monday-Friday (48 hours/week) plus be willing and available to work overtime occasionally, sometimes weekends

Occasional travel to USA to attend in person meetings at Headquarters (Vista, CA), attend sales meetings, potentially other travel in the future.  Visa required.

• Hybrid work – Tuesdays and Wednesdays in office
• All Law Benefits

• Flexible Schedule

• Company product stipend starting at $800 per year, generous product discounts

• Wellness focused work environment, casual/lifestyle apparel work attire, one hour paid fitness time per week, company sponsored workout classes
• Christmas Bonus

• Insurance (IMSS) and Major Insurance expenses

• Vacation pay/Bonus 25%

• Profits/ Employee Stock Options

• Days Off (Fesitvos)** - additional paid holiday rewards

• Summer Half Day Fridays

• Senority Bonus (15th year)

• Maternity Leave and Paternity Leave

• Breastfeeding Period