Digital Merchandising Lead

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. 

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment. 

As a Digital Merchandise Lead in the Merchandising function, you drive execution of the commercial agenda and merchandising strategy together with Merchandise Managers in the digital channel to exceed business targets. The Lead will have a deep interest in the customer and consumer and stock management. The person in the role will have retail knowledge and an interest in product, strong analytical abilities, commercial skills, and will work to constantly improve customer shopping experience and offer in market.

This role reports into the Merchandise Manager for your respective concept and is based out of New York, NY.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Implement & execute regional merchandising strategy and commercial priorities:

• Set the digital strategy for your concept and channel in connection with the Merchandising Manager
• Owner of on-site ranking and pass on strategy to Digital team to execute
• Set product and category must-wins for the digital channel which are shared with the Ecommerce Lead to optimize product exposure strategy
• Optimize local selling peaks driven by calendar and customer shopping behavior
• Be responsible to share information towards the digital team regarding availability, activation plan, deal structures to support excellent execution on site

Drive in and post season inventory management:

• Pick all full price, discount, and sale activities in line with Merchandise Manager
• Follow up on stock management, Sale and EOP in line with the regional strategy
• Execute commercial reduction activation in line with regional guidelines
• Follow-up on stock and resolve issues together with Merchandising Manager and E-commerce Lead
• Execute regional strategy for commercial impact on key product categories and act based on in season performance

Follow up and inform about progress:

• Provide commercial team with constant & structured sales follow-up for the channel
• Review your commercial plan periodically and suggest improvements for next year
• Follow up commercial initiatives in store (travel two days a week) to confirm or adjust actions needed to meet the regional merchandising strategy
• Follow-up commercial results and KPIs and benchmark between areas, sales markets and other regions

Who You Are:

• University degree, preferably in Business, Economics, Finance or similar
• 3+ years of experience within merchandising, digital or a sales function
• Knowledge in operational best practices and routines for digital
• Strong retail knowledge
• Sales-driven and have a strong commercial awareness and salesmanship
• Strong in driving commercial product excellence 
• Understanding of products, stock and product lifecycle management
• Good skills in MS Office, especially in Excel and PowerPoint
• Flexibility and adaptable to change, a strategic mindset
• Oral and written proficiency in English
• Inclusive, positive, open to feedback, willing to multitask and learn on the job

Why You’ll Love Working at H&M

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
• You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues

• We are an inclusive company where you’re encouraged to be yourself at work
• You will have access to a large global talent community, where career growth and aspirations have no limits
• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match  401k, paid leave programs, and paid time off, including a community day to serve your local community
• You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Compensation: salary range is $98,957-$111,326 annually**

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

EEOC Code: PRO

Job Status: Salary, Exempt