Billing Specialist

About Us:

Help us revolutionize the Physical Therapy industry! We are changing physical therapy so our clinicians can focus on what they do best by empowering people to feel better, move freely, and live fully … without burning out.

Highbar, formerly Performance Physical Therapy, is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. We’ve evolved our name to reflect the standard of care we’ve always provided and demonstrate how we are different.

We bring together the science of musculoskeletal health with the art of individualized care, consistently delivering life-changing outcomes for our patients.

The Billing Specialist is responsible for all revenue cycle activities which include: posting payments, analyzing explanation of benefit (EOB) statements and monitor accounts receivables. The billing specialist will maintain compliance with insurance companies and notify the Senior billing specialist when further investigation is necessary. The role also includes quality monitoring to ensure clean claim processing. 

• Receive and post patient payments and schedule visits when necessary
• Apply insurance payments to patient accounts
• Follow up with insurance companies when claims are incorrectly denied, submit appeals and revise account information when necessary
• Regularly review and maintain up to date knowledge of insurance guidelines
• Guide and assist Patient Care Coordinators through difficult accounts
• Provide information and assist patients when help is needed by researching and resolving billing problems or issues
• Communicate and provide information to attorneys regarding medical records and patient balances

• High school diploma or general education degree (GED)
• Basic knowledge of billing and/or account receivable experience
• Billing and coding certification preferred.

Highbar currently has opportunities in all 21 geographically dispersed clinics in MA and RI.

Highbar is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.