Compliance Officer - Payments and HTS

About the job

Hopper’s Legal and Compliance team is looking for a Compliance Officer to lead all compliance functions across all of Hopper’s consumer and B2B business units, including Hopper’s licensed payments entity (Hopper Money). Hopper’s Compliance Officer is responsible for implementing and maintaining Hopper’s Anti-Money Laundering (AML) / Bank Secrecy Act (BSA) Program, Hopper’s program for maintaining SOC-2 compliance, and for interfacing with Hopper’s global airline, bank, and financial institution clients to ensure compliance with applicable regulations worldwide (including ABAC, risk management processes, etc.).

This position reports to Hopper’s Deputy General Counsel, HTS and Fintech. Hopper’s Deputy General Counsel reports to Hopper’s General Counsel.

• Execute and manage the company’s SOC2 and PCI compliance programs, and annual third-party audit function.

• Draft, implement, amend, and execute appropriate policies, procedures, controls and monitoring to ensure company-wide compliance with applicable internal and legal standards.

• Implement and maintain a world-class payments compliance program with a holistic “five pillars” approach that identifies and mitigates legal and regulatory risk. 

• Serve as Hopper Money’s Chief AML Compliance officer responsible for the company’s compliance across all products.  Manage regulatory oversight in all US states for Hopper’s money transmitter licenses. 

• Collaborate with Legal colleagues to conduct analysis of laws, standards, and regulations that may apply to Hopper’s products, including state licensing laws and regulations, OFAC regulations, AML/BSA Know Your Customer (KYC) requirements, CFPB consumer protection regulations, federal Electronic Fund Transfer Act (EFTA)/Regulation E and payment network operating rules.

• Partner with and provide compliance guidance to product and engineering teams as they design innovative products.

• Manage and maintain new and ongoing licensing compliance, including managing regulatory examinations, applying for new licenses as required globally, and responding to requests from regulators.

• A BA/BS degree. JD not required, but will be considered favorably.

• 5+ years experience in financial services compliance, including 3+ years minimum as an AML compliance officer at a bank or licensed money transmitter.

• A desire to stretch and grow into new compliance areas beyond AML, with strong intellectual curiosity to expand and develop an already existing compliance toolkit. 

• In-depth understanding of compliance, operational risks and internal control frameworks.

• Ability to build out compliance policies, procedures, processes and operations from the ground up.

• Strong communication, problem-solving and process management skills.

• An ability to work cross-functionally in a fast-paced and dynamic environment.

• In-depth expertise regarding BSA/AML, money transmission regulations and industry best practices.

• In-depth understanding of payments, gateway, e-money or wallet products and services, banking functions, MSBs, and/or merchant processing.

• Certified Anti-Money Laundering Specialist (CAMS) and/or Certified Regulatory Compliance Manager (CRCM) strongly preferred.

• Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
• Unlimited PTO.
• Carrot Cash travel stipend.
• Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
• Please ask us about our very generous parental leave, much above industry standards!.
• Entrepreneurial culture where pushing limits and taking risks is everyday business.
• Open communication with management and company leadership.
• Small, dynamic teams = massive impact.
• 100% employer paid Medical, Dental and Vision coverage for employees.
• Access to Disability & Life insurance.
• Health Reimbursement Account (HRA).
• DCA/ FSA and access to 401k plan.

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