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Order To Cash Specialist

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

As our Order to Cash Specialist, you will join our OTC team in Sri Lanka where we strongly believe that working hard and having fun are two compatible elements. Based in Sri Lanka, you will be part of the Sri Lankan Order-to-Cash team that will be ensure the operational success of the billing activity global for new sales and recurring revenue.

In your role, you will manage the whole process of Maintenance Contract Management within our bespoke ERP-System. The functional activities include setting up customer contracts within the system, invoicing, variance analysis, BI verification, AR follow up, support accounts receivables and account reconciliation in a matrixed environment.

  • Manage end-to-end Order-to-Cash processes with sensitivity and expertise to deliver a perfect result to our customers by established deadlines
  • Set up the customer maintenance contracts according to Customer Orders
  • Invoicing for License/Cloud/Maintenance and other recurring revenue products
  • Subscription Calculation quality assurance and invoicing
  • Assistance to the global Team Lead, Financial Controllers, and Order to Cash Managers to ensure revenue recognition and KPI reporting compliance.
  • Revenue and Direct Cost Accruals including Partner Commissions
  • Variance Analysis for all recurring revenue
  • Enable ad-hoc, monthly, and annual reporting and KPIs using Business Intelligence (BI)
  • Provide other team members and country Market Units with training and support
  • Business partner to the Sales function, customer contacts and active management with all stakeholders
  • Interact proactively with all functional areas of the Finance team to ensure appropriate accounting, financial reporting and settlement of revenue matters is accomplished.

Assist Accounts Receivables and Cash Collection with clearing OTC related invoices.

Qualifications

You have profound knowledge in order processing and a certain amount of accounting knowledge (in particular Accounting, Revenue recognition and accruals). You have 4-7 years’ experience of accounting as well as invoicing.

  • Proven ability in working with ERP-Systems regarding OTC-Processes, preferably IFS Applications
  • You have completed a commercial education with professional expertise in a comparable position, preferably in a company in the IT/software industry.
  • You are a team player with interpersonal and communication skills.
  • You are organized and systematic with a focus on accomplishing results.
  • You have good analytical and business support skills, a creative solution-oriented mindset, and the ability to take your own initiatives.
  • You are a good communicator and can make sure the messages sent across are received and understood.
  • Educational Background, preferable a Bachelor's Degree or equivalent.

Company languages - English. Other languages desirable

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.

Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Order To Cash Specialist, IFS

At IFS, we are searching for an enthusiastic Order To Cash Specialist to join our vibrant team in Colombo, Sri Lanka. Here, you'll find a unique blend of hard work and fun, as we believe both are essential to achieving great results! As part of our Order-to-Cash (OTC) team, you will play a crucial role in ensuring the operational success of our global billing activities for new sales and recurring revenue. Your responsibilities will include managing the entire process of Maintenance Contract Management within our bespoke ERP-System, overseeing everything from customer contract setups to invoicing and account reconciliations. Collaboration is key, and you'll be a vital part of the team, working closely with our global Team Lead, Financial Controllers, and Order to Cash Managers to ensure compliance with revenue recognition and KPI reporting. If you possess a strong background in order processing and accounting, especially in the IT/software industry, you're exactly who we're looking for! Join us in making a positive impact while growing your career with an innovative company that truly values diversity and teamwork. With the opportunity to provide training and support to fellow team members and interact with various stakeholders, you can ensure that the customer receives a perfect result every time. At IFS, we empower you to change the status quo so that together, we can help others make their moments.

Frequently Asked Questions (FAQs) for Order To Cash Specialist Role at IFS
What are the responsibilities of an Order To Cash Specialist at IFS?

As an Order To Cash Specialist at IFS, your primary responsibilities include managing the end-to-end Order-to-Cash processes, setting up customer maintenance contracts, handling invoicing for various products, conducting variance analysis, and supporting accounts receivables and reconciliations. Additionally, you'll collaborate with global teams to ensure revenue recognition and compliance with KPI reporting.

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What qualifications are required for the Order To Cash Specialist position at IFS?

To be a successful candidate for the Order To Cash Specialist role at IFS, you'll need 4-7 years of experience in accounting or invoicing, knowledge of ERP-Systems, particularly IFS Applications, and a Bachelor's Degree or equivalent. Strong analytical skills, a solution-oriented mindset, and effective communication abilities are also essential.

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How does IFS support the development of its Order To Cash Specialists?

At IFS, we place a strong emphasis on employee development. As an Order To Cash Specialist, you will have opportunities for training and support within the team, enabling you to refine your skills and advance in your career. We also encourage collaboration across functional areas, which aids in personal and professional growth.

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What sets the Order To Cash team at IFS apart from other companies?

The Order To Cash team at IFS stands out due to our unique culture that blends hard work with enjoyment, fostering a supportive and collaborative environment. We value diversity and strive for innovation, providing a platform where employees can contribute ideas and make a meaningful impact.

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What is the work culture like for an Order To Cash Specialist at IFS?

The work culture at IFS for an Order To Cash Specialist is dynamic and inclusive. We believe in the importance of community and collaboration, with a mix of remote and in-office work to ensure flexibility and connection among colleagues. You'll be part of a diverse team that's dedicated to making a positive impact.

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Common Interview Questions for Order To Cash Specialist
Can you explain your experience with Order to Cash processes?

When discussing your experience with Order to Cash processes, focus on specific examples where you managed contracts, invoicing, and reconciliation. Highlight any ERP systems you have used and the results you achieved to showcase your expertise in this area.

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How do you ensure accuracy in invoicing?

To ensure accuracy in invoicing, it's important to establish a systematic approach. Discuss how you double-check contract details, utilize tools for variance analysis, and communicate with relevant teams to confirm information, demonstrating your commitment to quality.

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What strategies do you use to manage multiple tasks in a fast-paced environment?

When preparing for this question, emphasize your organizational skills. Share specific strategies like prioritizing tasks, utilizing project management tools, or creating to-do lists that have helped you stay focused and deliver results efficiently.

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How do you handle discrepancies in accounts receivable?

Explain your approach to handling discrepancies in accounts receivable by discussing how you methodically investigate the issue, communicate with stakeholders, and implement corrective actions to resolve the discrepancies while keeping the team informed.

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Describe a time when you improved a process in the Order to Cash cycle.

Provide a specific instance where you identified inefficiencies in the Order to Cash process. Talk about the changes you proposed, how you implemented them, and the positive impact it had on efficiency and accuracy.

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What role does teamwork play in your approach to Order to Cash activities?

Articulate the importance of teamwork by providing examples of how successful collaboration with colleagues and cross-functional teams has led to smoother processes, improved communication, and ultimately better customer satisfaction in your past roles.

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How do you stay updated with changes in revenue recognition regulations?

Discuss your commitment to professional development by mentioning resources you regularly consult, such as industry websites, webinars, and professional associations, to stay informed of changes in revenue recognition regulations relevant to your role.

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How do you prioritize customer satisfaction in your role?

Explain the strategies you employ to prioritize customer satisfaction, such as understanding client needs, timely follow-ups, and ensuring that all invoicing processes are accurate, which together contribute to building long-term relationships with clients.

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What software tools are you familiar with in the Order to Cash process?

When answering this question, list specific software tools, including any ERP systems you've worked with (especially IFS Applications), along with any additional financial or analytical tools that have helped you manage the Order to Cash process effectively.

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Why do you want to work for IFS as an Order to Cash Specialist?

Express your enthusiasm for IFS by discussing the company's innovative culture, commitment to diversity, and emphasis on making a positive impact. Relate your personal values to those upheld by IFS, illustrating why you believe this environment is where you can thrive.

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At IFS we develop cloud enterprise software for companies who want to be at their best when it matters most to their customers - at the #MomentOfService. This idea resonates with customers, partners and analysts, and has helped fuel growth. But wh...

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Full-time, hybrid
DATE POSTED
January 27, 2025

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