IT Intern

About JSSI

For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.

JSSI products and services include:

Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.

Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.

Software: Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.

Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.

Aviation Capital. Customized asset-based finance solutions for business aviation.

Position Summary:

We are seeking a motivated and tech-savvy IT Intern to join our Information Technology team. This internship provides an excellent opportunity for students or recent graduates to gain hands-on experience in IT operations, troubleshooting, and support. The ideal candidate will have a strong interest in technology, problem-solving skills, and a willingness to learn in a fast-paced environment.

• Develop small features or modules for ongoing projects.
• Assist in creating and maintaining technical documentation for code, features, and processes.
• Document lessons learned, challenges encountered, and solutions implemented.
• Learn and apply new programming languages, frameworks, or tools as required by the project.
• Help maintain IT documentation, including user guides and troubleshooting manuals.
• Participate in training sessions, workshops, and technical discussions.
• Engage in agile methodologies by contributing to sprint reviews and retrospectives.
• Assist with integration testing and troubleshooting issues reported by users under the guidance of senior team members
• Perform other related tasks as assigned by the IT team.

• Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field.
• Basic knowledge of computer hardware, operating systems (Windows, Mac, Linux), and networking fundamentals.
• Familiarity with Microsoft Office Suite, cloud services, and cybersecurity best practices is a plus.
• Strong problem-solving skills and the ability to work independently or as part of a team.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines.
• Willingness to learn and adapt to new technologies.

• Global All-Company Meetings
• Day trip to our warehouse in Cincinnati, OH
• Day trip to EAA AirVenture 2025 (Oshkosh Air Show)
• Interaction with Senior Management
• Community Service Day
• Team activities outside the office
• Company-paid housing in downtown Chicago, IL

JSSI Interns are eligible for company paid housing, including a meal plan which covers breakfast and dinner during the term of the internship. The hourly pay rate for our Internship Program is $23.00 or $24.00 if you do not require housing for the duration of your internship.

Please note that this internship position is not eligible for company-provided healthcare benefits.

JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.

JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.