Community and Brand Engagement Manager

About Journey

Journey is the leading proactive mental health solution for modern companies. Our mission is to help all people live happier, healthier, less stressed lives. We are a rapidly growing tech startup, and we work with care and intention to create a high-performance company with the following in mind:

• Speed Wins. Make decisions, move quickly, and know that if things go wrong, it’s okay for you and the company. 
• Intuition, Then Data. We’re a data-driven company. We start with our instincts and then use data to validate our decisions and improve.
• Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes.
• Customer-Obsession. We are obsessed with helping all people to live happier, healthier lives. We accomplish this by knowing our customers incredibly well and finding ways to make their lives better. 
• Truth Through Safety & Courage. A safe space allows all of us to feel secure and welcome, which creates the environment needed to act courageously, speak our truth, and see different perspectives. Doing so leads to the best decisions and the most successful company.
• Ownership & Accountability, Together: We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges and work together to achieve our collective success.

About The Role

We’re seeking a Community and Brand Engagement Manager to build a vibrant community of Benefits and Wellbeing leaders and consultants. In this role, you’ll drive Journey’s thought leadership strategy, elevate the CEO’s presence as a founder-led influencer, and maintain an engaging social and digital presence. You’ll also manage our website’s front-end content and ensure our PR efforts resonate with our target audiences. This role is perfect for a highly creative, relationship-driven professional passionate about building communities and amplifying brand influence. As a key member of our lean team, you will report directly to the Head of Growth and collaborate closely with the Demand Generation Director to drive our mission forward.

In this job, you will: 

• Community Building and Management: Develop and execute strategies to cultivate a robust community of Benefits and Wellbeing professionals through regular engagement, events, and value-driven initiatives. Facilitate discussions, share insights, and foster relationships within the community to enhance engagement and value.
• Digital Presence and Content Management: Maintain and update the front-end of Journey’s website, ensuring content and messaging are current, relevant, and engaging. Manage social media accounts, crafting and scheduling posts that resonate with our audience and reflect our brand values.
• Event Planning and Execution: Plan, coordinate, and host virtual and in-person events, including webinars, workshops, and conferences, to engage our community and showcase Journey’s expertise. Collaborate with internal teams and external partners to ensure successful event execution.
• Thought Leadership and PR: Collaborate with the CEO to enhance their presence as a thought leader and influencer, crafting speeches, articles, and LinkedIn posts aligned with a founder-led growth strategy. Implement PR strategies to enhance Journey’s visibility and reputation in the industry.
• Collaboration and Cross-Functional Support: Partner with the Head of Growth and Demand Generation Director to align community engagement efforts with broader marketing and sales objectives. Partner with Sales and Account Executives around events communication and support. 
• Provide Insights: insights and feedback from the community to inform product development and marketing strategies.

Requirements (What makes you a great fit for this role): 

•  Bachelor’s degree in Marketing, Communications, or a related field.
• 5+ years of experience in community management, event marketing, or a similar role, preferably within the health and wellness or HR industry.
• Proven track record of building and engaging professional communities both online and offline.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Excellent written and verbal communication skills, with experience in content creation and public relations.
• Proficiency in website content management systems (e.g., WordPress), social media platforms, and event management tools.
• Ability to work independently in a fast-paced, remote environment while collaborating effectively with cross-functional teams.

Benefits

• Culture Focused. We prioritize building a high-performance culture of top talent. At Journey, you’ll work with a team of smart, motivated and happy people who like to have fun. 
• Remote First. We are a remote company. Where you live is where we are located. 
• Stock Options. We encourage an ownership mindset by giving full-time employees the opportunity to share in the success of Journey. 
• Medical, Dental & Vision Insurance. Journey contributes 100% of the medical insurance premium for the employee, provided through Aetna. 
• Unlimited PTO. We trust you to do what is necessary to get your job done while maintaining a healthy work/life harmony. We offer unlimited time off and encourage you to take it. 
• Parental Leave. 10 weeks of fully paid parental leave for birthing, non-birthing, and adoptive parents is available after one year of employment. Journey also offers paid leave for pregnancy loss as well as travel reimbursement for safe and legal abortion access.
• Wisdom Money. Team members receive $1,000 per year to spend on personal development activities, such as meditation classes and retreats, as they see fit.
• Productivity Stipend. Team members receive $1,000 to spend on co-working spaces, a new desk chair, or whatever they need to make their work environment more comfortable.
• Learning and Development. Journey is invested in your continuous growth. Each year, team members are eligible for up to $500 to spend on professional development opportunities of their choosing.
• Journey’s Proactive Employee Assistance Program. Of course, team members and their loved ones have access to Journey Proactive EAP, our proactive mental health solution to stay happy, healthy, and mentally and emotionally fit
• Compensation. The salary range $70,000 - $100,000 plus bonus, and equity. Compensation may vary based on skills, experience, and location.

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Equal Opportunity Employer

At Journey, we aim to foster a workplace free from discrimination. We believe that diversity of experience, perspectives, and backgrounds leads to a better environment for our people and a better product for our clients.  Journey is an equal-opportunity employer and encourages all applicants from every background and life experience to apply.