Growth Product Manager

About the Role

As a Product Manager, you will be at the forefront of creating innovative, customer-centric products that enhance user satisfaction and drive business growth. You will lead the ideation, technical development, and launch of new tests, interfaces, and features across web and mobile. This role requires a proactive, data-driven approach to decision-making, with a strong emphasis on A/B testing, multivariate testing, and agile methodologies. You will collaborate with cross-functional teams to define product strategy, manage the roadmap, and achieve key business objectives.

What You’ll Do

• Lead Ideation and Development: Spearhead the ideation, technical development, and launch of new tests, interfaces, and features for consumer products across mobile web, mobile app, and desktop.
• Build Growth Roadmaps: Develop and drive roadmaps focused on conversion rate optimization and lifetime value (LTV) through A/B testing and multivariate testing.
• Drive New Features: Utilize lean and scrum best practices to lead the implementation of new features.
• Collaborate Across Teams: Work closely with cross-functional teams to identify significant areas of opportunity for product enhancement.
• Understand Customer Needs: Partner with the User Research team to gain insights into customer needs and pain points.
• Conduct Usability Studies: Use usability studies, data analysis, and other research methods to produce product requirements that improve productivity and product satisfaction.
• Define Product Requirements: Create product requirements for minimal viable products (MVPs) and new features/enhancements.
• Analyze Product Metrics: Define and analyze product metrics to inform decision-making and measure success.
• Collaborate with Data Analysts: Work with Data Analysts to establish metrics that measure and understand the performance of product areas.

What We’re Looking For

• Experience: 3+ years of B2C growth product management experience focusing on web and mobile.
• Testing Expertise: Proven experience with A/B testing and multivariate testing.
• Metrics Knowledge: Strong understanding of product metrics and their interaction with other business initiatives.
• Strategic Planning Skills: Ability to develop and communicate a clear strategic vision for the product.
• Leadership Abilities: Experience leading cross-functional teams in product development.
• Market Analysis Skills: Proficiency in analyzing market trends, competition, and customer feedback to inform product decisions.
• Project Management Skills: Strong coordination and collaboration skills to deliver on objectives and key results.
• Data-Driven Mindset: Ability to leverage analytics and data to drive alignment around key business opportunities.

Why You’ll Love Working With Us

• Make a Real Impact: Be part of a dynamic team that values inclusivity, creativity, and continuous improvement.
• Empower Communities: Play a key role in fostering meaningful interactions and creating resources that genuinely help users.
• Collaborative Environment: Partner with cross-functional teams who value your expertise and insights.
• Grow Your Skills: Gain experience in community management, conflict resolution, and content creation while strengthening your ability to produce high-quality resources that improve user experience and engagement.
• Remote Flexibility and Work-Life Balance: Enjoy a great work-life balance while working remotely. Collaborate with a global team, and thrive in a culture that prioritizes well-being, personal development, and work-life balance.

About Us

We are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 22 million customers in 196 countries by answering more than 25 million questions. 

Why Join the Team

With 1,000+ employees, we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together, best of all, you get to work at a hot company that’s (drum roll, please) profitable! 

Our JustAnswer Promise

We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.

• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success

If these things matter to you, come join the team here at JustAnswer!

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free membership to dive into JA product

Work Environment

JustAnswer UA has adopted a remote-first work environment from all UA regions. Some teams do occasionally have the option to meet in-person for teaming, collaboration, or social events. Our philosophy as a business is to put people’s safety and wellbeing first. In response to Covid-19, JustAnswer UA practices 100% virtual recruiting and onboarding processes.                                                                                                                                                                          

Our Commitment to Diversity  

At JustAnswer, we embrace workplace diversity. We believe that diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people. Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances. 

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