Community Engagement Manager (U.S.)

Come join our Brilliant Black Minds team

Our Brilliant Black Minds team uses Karat’s Interviewing Cloud to provide free mock technical interviews, personalized coaching, and more to help active and aspiring Black U.S. software engineers take the next step in their careers.

What you will do

As a Community Engagement Manager, you will nurture virtual connections across a growing network of 10,000 Black software engineers within Karat's Brilliant Black Minds community, cultivating meaningful relationships, fostering engaging discussions, and support a thriving online ecosystem. Developing and executing community engagement strategies, you will play a crucial role in ensuring our community's voice is heard and shapes our company's direction.

We are looking to hire for this position in the United States in select locations where the Karat team is already active (CT, DC, GA, IL, KS, MA, MD, MO, NC, NV, OR, PA, RI, SC, TX, VA, or WA).

Immigration sponsorship is not available for this position.

• Plan and execute community events, including managing speakers, coordinating logistics, and ensuring smooth delivery of virtual sessions while tracking attendance and engagement metrics.
• Manage and create content for social media channels (X, LinkedIn, Instagram, Discord), maintaining consistent communication and responding to community inquiries in a timely manner.
• Develop and distribute bi-weekly newsletters and opportunity updates to keep candidates informed of job opportunities, maintaining automated email nurture flows and tracking engagement metrics.
• Coordinate the ambassador program by facilitating communication, addressing needs, and maintaining regular engagement through Discord and email channels.
• Create and manage marketing assets across all platforms, including presentation decks, promotional materials, and community testimonials while ensuring brand consistency.
• Oversee community communications and engagement initiatives, from social media posts to email campaigns, maintaining a cohesive voice across all channels.
• Handle logistics and distribution of community materials, including management of swag, incentives, and promotional items for various programs and events.

The experience you will bring

• 3+ years of experience managing online communities and social media channels, with a proven track record of increasing engagement metrics and fostering meaningful member interactions across platforms
• Demonstrated experience managing engagement initiatives within underrepresented communities required — experience within the Black tech ecosystem preferred
• Strong track record of developing clear, compelling content across various formats (social media, newsletters, presentation decks) while maintaining consistent brand voice and messaging.
• Demonstrated success in planning and executing successful events (in-person and virtual) end-to-end
• Experience creating and managing email marketing campaigns with demonstrable, measurable results for large-size communities
• Hands-on experience using community management and marketing tools, including Discord, Hubspot (or similar ESP), Canva, and social media management platforms, with the ability to analyze and report on engagement metrics

Benefits of joining Karat in the United States

All U.S.-based offers include a competitive salary in local currency and Karat-granted stock options. We’re proud of our additional offerings, and highlight some of our team’s favorites below. 

Benefits / Wellness:

Benefits are available for all full-time, U.S. employees

• Employer-sponsored healthcare (100% premium coverage for employees and 75% premium coverage for eligible dependents)
  • Medical (Regence PPO and HDHP available)
    • HSA employer contribution for those enrolled in the HDHP medical plan
  • Dental and Vision (Guardian)
• 100% employer-paid Short-Term Disability, Long-Term Disability, and Standard Life Insurance
• Optional Life Insurance available
• Flexible Savings Account (Healthcare)
• 401(k) match of 4%
• 100% employer-paid mental wellness support via Spring Health for employees and eligible dependents
  • 10 therapy sessions per year at no cost to employee
  • 10 coaching sessions per year at no cost to employee

Time Off:

U.S. Time Off Policies

• Vacation: flexible policy for salaried employees and three (3) work weeks available for hourly employees per year
• Wellness (Sick & Mental Health):  three (3) work weeks available per year
• Karat ‘No Questions Asked’ Leave: one (1) work week per calendar year
• Other: Bereavement, Jury Duty, LOA, etc. available as-needed

U.S. Parental Leave: 24 weeks

• 16 weeks: full-out, full pay
• 8 weeks: “Karat Phase-Back” 20 hours per week, full pay

U.S. Holidays

• U.S. Holiday Schedule available here: 10 days
• Karat Summer Break: 5 days - July
• Karat Winter Break: 5 days - December