Manager, Laboratory Operations and Training

Performing critical work that impacts our industry and our world’s health while problem solving and innovating in the field – at KCAS Bio that is what we get to do every day. If that gets you excited too, then maybe working in the Lab Support group at KCAS Bio is the spot for you.

The Manager, Laboratory Operations and Training is a laboratory-based leadership role responsible for overseeing Mass Spec Bioanalysis (MSB) operations personnel and ensuring efficient laboratory workflows, training programs, and process improvements. This role is critical in supporting training initiatives, troubleshooting laboratory challenges, and facilitating the seamless transfer of assays from development to production while tracking efficiency and recommending improvements.

Key responsibilities include managing the training and development of lab staff, maintaining up-to-date training modules, and collaborating with Mass Spec leadership and the KCAS Bio technical training team to design and implement courses for new and ongoing laboratory training. The Manager will also oversee the tracking and maintenance of laboratory equipment, reagents, consumables, and supplies throughout the project lifecycle, working closely with MSB leadership to ensure an efficient and well-organized inventory and procurement system.

Additionally, this role will lead process improvement initiatives and collaborate with internal teams to enhance laboratory functionality. Success in this position requires a strong scientific foundation, excellent leadership skills, and the ability to navigate complex workflows in a collaborative and fast-paced environment.

• Develop and deliver comprehensive training programs for Mass Spec Bioanalysis lab staff (Analyst-Scientist level)
• Assess the skills and knowledge of trainees and tailor programs to fill gaps
• Teach proper techniques and hands-on training for equipment and software in conducting regulated and non-regulated studies
• Monitor and evaluate trainee performance and provide feedback to Mass Spec Bioanalysis leadership team
• Maintain, update, and develop Pharma-specific laboratory training modules, including reviewing relevant SOPs
• Ensure that personnel follow proper safety procedures
• Collaborate and lead Mass Spec process improvement and committees to ensure that the laboratory is maintained functionally and efficiently
• Collaborate with the corporate training team, metrology, and safety officer to create a Center of Excellence inside and outside of the lab environment
• Coordinate rotating schedule of semi-annual laboratory deep cleaning activities
• Coordinate rotating schedule for maintenance and verification of instruments and equipment such as pipettes, plate washers, freezers, etc
• Perform other duties as required 
• Strong background in the Physical Sciences
• Strong demonstrated organizational skills
• Strong communication and decision-making skills
• Proficiency and experience with MS Office Suite
• Ability to learn specialty computer-based applications
• Significant experience in a customer-focused work environment

• B.S. in a scientific-related field required, with a minimum of 5 year's experience in the CRO, Pharma, or Biotech industry
• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above
• Strong background in the Physical Sciences
• Strong demonstrated organizational skills
• Strong communication and decision-making skills
• Proficiency and experience with MS Office Suite
• Ability to learn specialty computer-based applications
• Significant experience in a customer-focused work environment

(Please note this is a representative summary of responsibilities, not a comprehensive or exclusive list of the duties to be performed in any position. Employees must follow instructions and perform additional duties as requested.)

WHO YOU ARE

You will thrive at KCAS Bio if you enjoy a relational environment, are purpose- and values-driven, embrace constant development and supportive leadership, and enjoy being part of innovative work.

WHAT YOU’LL GET

Our benefits include, and extend beyond, the traditional package. At KCAS Bio, you will enjoy company sponsored events like food trucks, family days and spirit days. You will grow in your career with KCAS University. You will be able to connect with like-minded employees to further KCAS Bio's approach to key areas such as wellness, inclusion, and community outreach. You will engage as an owner in our stock ownership program. You will have access to the latest technology. And you will be able to invest in the community with paid time off to volunteer.

Learn more about the Benefits at KCAS Bio

WHO WE ARE

We are a fast-growing contract research organization (CRO) headquartered in Kansas City, pioneering the latest drug development in both human and animal health fields. Demand for our expertise is growing and so is our need for great people to work in nimble, empowered teams committed to one another’s growth. At KCAS Bio, we advance both great science AND great people.

Learn more about what it is like to work at KCAS Bio

KCAS Bio is proud to be an Equal Opportunity Employer. Among other things, we provide equal employment opportunities without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, sex, sexual orientation, gender identity, or any other legally protected category; we recruit qualified candidates without regard to citizenship status based on internal processes that enable us to hire the right candidates consistent with the appropriate U.S. Immigration framework; and (3) we work with and provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs, observances, and practices. Anyone who needs reasonable accommodation may send an email to kcasrecruiting@kcasbio.com or call 913-248-3000 (for TTY assistance call 711) and ask for Human Resources.

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