Product Manager, Care Navigation

At Kyruus Health, our mission is to connect people to the right care, in pursuit of our vision: a better healthcare system- one that's transparent and accessible- where everyone gets the care they need. Our values are at the heart of everything we do:

We care deeply – We do the right thing even if it’s the harder thing. 

We are fiercely driven – We harness our curiosity to pursue continuous improvement and create simple solutions to complex problems.

We lead with respect – We celebrate the individual traits that make each of us unique and seek out diverse voices to listen and learn.

We are accountable – We do what we promise for each other and our customers.

Here’s what that would mean for you in the Product Manager role. 

Care: You are passionate about building the best user experience for patients utilizing our arrival products that ultimately increase patient access to care. 

Driven: You’re excited to swarm problems and drive a team towards achieving outcomes for customers, users, and the business, working on multiple important projects at once, and delivering the best solution within a given timeframe. 

Respect: You’ll work with cross-functional teammates to bring the best ideas forward to achieve goals and solve problems, celebrating wins along the way. 

Accountable: You’ll lead a team responsible for delivering value to Kyruus Health, its customers, and users. 

• You’ll work very closely with multiple engineering teams and design counterparts, both onshore and offshore, to ideate, solution, define, and execute on new product features that solve real customer needs. 
• You’ll work with our Sales, Marketing, and Delivery teams to engage with customers on their strategic objectives and pain points to test and refine solution ideas.
• You’ll define the “why” and the “what” of product decisions, ultimately contributing to the overall Health Systems Search and Schedule product roadmap each quarter. You’ll then work with the Agile team to define the “how” of the product.
• You’ll lead effective brainstorming sessions with key stakeholders on our products. You’ll translate ideas into Epics and break them down into Stories. 
• You’ll direct the development of go-to-market content for new product features that can be tailored to multiple different audiences.
• You’ll partner with Analytics to define and analyze metrics to inform investment decisions, assess the success of experiments, and measure the overall value being delivered.
• Your typical day will include defining and writing epics and stories for product initiative gathering user and customer feedback, collaborating with stakeholders, and working with Sales, Customer Success, and Marketing to communicate and measure the impact for your product areas. You’ll work with your Agile team and your manager to quarterback customer discovery, validation, and creation efforts.
• You’ll assess key business partnerships and contribute to build v. partner v. buy decisions.
• You’ll write acceptance criteria and refine requirements based on the Epics. You’ll contribute to release notes and presentations on your product areas. 
• You’ll support Sales and existing customer conversations, and be comfortable steering conversations with particularly large and influential VIP customers within our book  business. You’ll assist Delivery with conducting training on new products and gathering feedback. 
• You’ll report to the Head of Care Access User Interfaces in the Care Access Applications Product team. 

• Kyruus Health will bring you through an onboarding process that is both structured and self-guided, designed to enable connection and productivity as you learn more about our company, functions and products. Additionally, we have a culture of feedback, inclusive of our performance review process that provides you with the coaching, resources and opportunities to help you learn and grow with us. 
• Kyruunauts in the Product Manager role can move in a more linear career path to a Senior Product Manager position. From there, you could move into a Lead Product Manager level role or explore a management position within the Product Management vertical. 
• Kyruus Health also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and HR to explore lateral moves to other parts of the organization as you continue to grow with us. 

• Compelling stories of success and delivering results in your past roles across multiple complex projects from inception to launch. 
• Ability to lead by influence and work cross-functionally to achieve goals.
• Ability to manage multiple projects simultaneously. 
• Ability to thrive under pressure in a fast-paced environment. 
• Ability to ruthlessly prioritize and focus. 
• Ability to think through complex problems, and break them down into milestones and small iterative solutions that your team can deliver in an agile way.
• Ability to share a narrative and get buy-in for why key investments will bring value back to the business and are associated with strategic, positive ROI. 
• Empathy for others - our internal stakeholders, customers, medical providers, and patients.
• A high level of organization, with the ability to communicate clearly and concisely with both customers and team members. 
• Ability to manage work independently, while also working cross-functionally to accomplish greater goals as a team. 
• Must be authorized to work in the United States, have a valid driver's license, and pass a background check. 

• Base Pay Range: $123,000 - $150,000/year
• Other Compensation: In addition to your salary, this position is also eligible for our annual bonus program, equity, and benefits. Salary ranges are a guideline and pay is based on a variety of factors including; qualifications, competencies, skill-set, and organizational needs. Your recruiter can share more information about the salary range specific to your candidacy and other factors during the hiring process.
• Benefits: Our benefits package includes medical, dental, and vision benefits, unlimited paid time off (PTO), generous paid parental leave, a home office stipend, 401(k) program with company match, and a wellness and lifestyle program. Please refer to the company's benefits section on our career page or connect with your recruiter for full details. 

Equal Opportunity Employer

Kyruus Health is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information. We will not discriminate, in any employment decision, against any individual or group on the basis of race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, or veterans/national guard/military reserve status. This shall be done in compliance with all applicable federal, state, and local laws in every location in which Kyruus Health has facilities.