Senior Director, Product Operations & Strategy

We are looking to hire a Senior Director, Product Operations & Strategy that will report into our SVP, Product. This pivotal role will be responsible for driving product strategy, optimizing operations, and ensuring seamless execution to deliver product innovations with high velocity and quality. In addition, this person will own pricing & packaging, as well as identify and manage tools for product development and operations. This will require working cross-functionally across product and GTM teams to align on the strategy, identifying market opportunities and customer trends, and taking a revenue driven approach to building a multi-year roadmap. 

Location: We’re looking to hire this role remotely within the US, our preference is West Coast. #LI-Remote  

• Align GTM and Product teams to deliver on long term product strategy and track execution across teams in monthly and quarterly cadence 
• Drive annual planning and budgeting to support the product strategy 
• Define and execute scalable processes for product planning, release management and delivery, for teams to deliver innovations with speed and agility 
• Establish metrics and KPIs to measure product performance and team efficiency 
• Facilitate collaboration across teams to ensure alignment on timelines, deliverables, and execution plans 
• Ensure that customer insights are integral to product operations, guiding design, development, and go-to-market strategies 
• Foster operational excellence & rigor in product teams, empowering them to work quickly, efficiently, and flexibly 
• Own and manage the new product introduction processes and updates to pricing & packaging, in collaboration with GTM, Finance and IT 
• Oversee and procure tools for product development and optimizing product operations, including managing vendor relationships and contract negotiations 
• Deliver key stakeholder status updates on product strategy, execution status and performance metrics, including updates to board members and C-staff 
• Support our due diligence process on mergers & acquisitions  
• Build a high performing product operations team that is skilled at aligning cross functional teams to deliver the best results 

• 10+ years of work experience in Corporate Strategy, Product Strategy, Operations or Product Management, prior startup experience preferred  
• Knowledge of software development methodologies, application and systems management solutions, pricing & packing, MBA preferred 
• Strong understanding of B2B SaaS business models and market dynamics 
• Expertise in product operations tools and best practices 
• Proven leadership and organizational skills 
• Experience working broadly across product teams and functions such as Sales, Support, and Marketing and Finance to understand drivers of performance and collaborate on business optimization 
• Strong strategic thinking, problem solving, analytical / critical thinking skills 

The base salary range for this role is $216,000 - $285,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as your skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.

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