About Lendable

Lendable is on a mission to make consumer finance amazing: faster, cheaper and friendlier.

• We're building one of the world’s leading fintech companies and are off to a strong start:

• One of the UK’s newest unicorns with a team of just over 400 people

• Among the fastest-growing tech companies in the UK

• Profitable since 2017

• Backed by top investors including Balderton Capital and Goldman Sachs

• Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

Join us if you want to

• Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1

• Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo

• Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting

About Lendable

Lendable is on a mission to make consumer finance amazing: faster, cheaper and friendlier.

> We're building one of the world’s leading fintech companies and are off to a strong start:

> One of the UK’s newest unicorns with a team of just over 400 people

> Among the fastest-growing tech companies in the UK

> Profitable since 2017

> Backed by top investors including Balderton Capital and Goldman Sachs

> Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

Join us if you want to

> Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1

> Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo

> Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting

About the role

We're on the hunt for a Senior Compliance Monitoring Officer to take the lead in driving our compliance efforts to the next level! In this dynamic role, you'll spearhead thematic reviews and ongoing monitoring activities, working closely with our Compliance team to deliver impactful insights and guidance.

Your mission? Shape and execute our compliance monitoring programme while conducting insightful reviews, crunching data, and delivering polished reports that keep us ahead of the curve. As a key player in the team, you'll not only support and mentor our Compliance Monitoring Officers but also bring fresh ideas to the table and tackle compliance challenges with confidence.

If you're passionate about making compliance proactive, precise, and impactful, this is your chance to lead the charge and make a real difference!

What you'll be doing

• Monitoring 

•  Identify and document potential compliance risks and gaps, and provide recommendations for improvement

•  Prepare and present comprehensive compliance reports for senior management, outlining findings, recommendations, and remediation actions

•  Maintain accurate records and documentation of compliance monitoring activities, including review results, actions taken, and follow-up activities

•  Collaborate with relevant teams, such as product development, customer experience, and operations, to implement enhancements that drive better customer outcomes while maintaining compliance standards

•  Investigate and escalate potential compliance matters, suspicious activities, or unusual patterns to the appropriate internal colleagues 

• Perform additional second-line assurance activity for Quality Assurance and other functions by reviewing and validating the effectiveness of their activities. 

• Risk Governance and Compliance Management

• Support with risk assessments to identify and mitigate compliance risks related to consumer credit activities

• Regulatory Compliance

•  Stay up-to-date with relevant laws, regulations, regulatory updates,  industry best practices and news sources pertaining to financial services to identify potential impacts on compliance requirements

•  Monitor changes in regulations and update internal policies and procedures accordingly

•  Collaborate with Legal and all other relevant teams to ensure compliance programs align with regulatory requirements

Your experience

• Minimum of 2-3 years of experience in a compliance monitoring or similar role within the consumer credit industry.

• Knowledge of financial services regulations and compliance requirements, such as AML, KYC, UK GDPR, DISP, CONC, Consumer Duty etc.

• Demonstrated experience in conducting end-to-end compliance monitoring reviews from setting the terms of reference, testing activities, stakeholder engagement and issuing final reports.

Desirables

• Experience in ongoing testing and review activity e.g. case file reviews, end-to-end customer journey testing, and control testing. 

• Understanding of risk management practices and methodologies.

• Experience in providing guidance and support to colleagues and developing team skills.

What you'll need to succeed

• Excellent communication skills, both written and verbal, to effectively convey complex information and interact with stakeholders at all levels.

• Strong attention to detail to ensure accuracy and precision in compliance monitoring activities.

• Analytical mindset with the ability to interpret data, identify patterns, and draw meaningful insights to support compliance efforts.

• Strong problem-solving skills to proactively identify compliance risks, propose solutions, and implement effective controls.

• Strong organisational skills and the ability to manage multiple tasks, prioritise work, and meet deadlines in a fast-paced environment.

• Collaborative and team-oriented approach with the ability to work effectively with cross-functional teams and build positive working relationships.

• Proactive and self-motivated attitude with a continuous improvement mindset to enhance the efficiency and effectiveness of compliance monitoring processes.

• Resilience and adaptability to navigate through challenges, embrace change, and thrive in a dynamic regulatory environment.

• Strong commitment to professional development.

• High ethical standards, integrity, and the ability to handle sensitive and confidential information appropriately.

Life at Lendable (check out our Glassdoor page)

> The opportunity to scale up one of the world’s most successful fintech companies.

> Best-in-class compensation, including equity.

> You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas.

> Our in-house chef prepares fresh, healthy lunches in the office every Tuesday-Thursday

> We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance

> ​We're an equal opportunity employer and are looking to make Lendable the most inclusive and open workspace in London

Check out our blog!

Life at Lendable (check out our Glassdoor page)

• The opportunity to scale up one of the world’s most successful fintech companies.

• Best-in-class compensation, including equity.

• You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas.

• Our in-house chef prepares fresh, healthy lunches in the office every Tuesday-Thursday

• We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance

• ​We're an equal opportunity employer and are looking to make Lendable the most inclusive and open workspace in London

Check out our blog!