Personal Assistant / Executive Assistant (Sales)

Lendi Group is a market-leading digital platform business focused on transforming the home loan industry. It operates the country’s #1 retail mortgage broker – the iconic Aussie Home Loans franchise – and the Australia’s #1 digital mortgage brand, Lendi.

Together, with its national network of 1,300 brokers and 230 retail stores, the Lendi Group brands give all Australians the power of choice, and confidence, in one of life’s biggest financial decisions.

Building on this market-leading foundation, Lendi Groups vision is to be the undisputed place for Australians to buy and own property through our new Aussie Homes propositions.

Lendi Group’s loan book is more than $100b and it was named Australia’s Aggregator of the Year for 2024.

Diversity, Equality, and Inclusion are fundamental to the success of Lendi Group. We’re passionate about fostering an environment where our team members feel valued and supported and we celebrate everyone’s unique identity.

To learn more about life at Lendi Group check out our blog: https://www.lendi.com.au/inspire/category/life-at-lendi/

The Distribution (Sales) Admin Assistant is responsible for providing comprehensive support for a State General Manager (GM). This role demands strong communication skills when acting as a point of contact for communications both internally and externally. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.

Reporting to the assigned State GM, you will be assisting in supporting the operations for the wider State Distribution team at Lendi Group, this fast-paced and varied role will see you accountable for (but not limited to):

Key Responsibilities:

• Manage scheduling, calendar coordination, and email correspondence for the General Manager (GM).
• Plan and coordinate virtual and in-person events.
• Assist in meeting preparation, facilitation, and follow-ups.
• Once established in the role, proactively anticipate the GM’s operational and business needs.
• Engage with internal stakeholders and external vendors via phone and email.
• Ensure timely completion of tasks while maintaining high-quality standards.
• Document key instructions and log activities where applicable.
• Perform other duties as required to support the GM and align with the company’s vision, mission, and policies.

• Bachelor’s degree from a four-year college/university or equivalent work experience.
• Minimum 3 years of experience in BPO or Financial Services.
• Strong communication and organisational skills.
• Proficiency in MS Office (Outlook, Excel, PowerPoint); experience with Atlassian is a plus.
• Demonstrated ability to work independently and deliver results.
• Experience engaging with senior leaders.
• Ability to manage short timelines and perform under high-pressure situations when needed.
• Vendor management experience (e.g., event planning).
• High adaptability and energy in a fast-paced, evolving team environment.
• Strong stakeholder engagement, time management, and prioritisation skills.
• Prior experience working with an Australian company and a strong understanding of cultural nuances is a plus.

Lendi Group teams operate across Australia and the Philippines. We’re committed to creating a new era of seamless connection in property finance by changing the way Australians experience property lending, for good. 

What's in store for you at Lendi? 

• Partially Flex-first (required to go to our Makati office at least 1x a month).
• Health Insurance (HMO) for you & 1 free dependent. 
• Health & well-being programs.
• Generous amount of leaves (total of 25 leaves - 20 Annual/Vacation leaves (VLs) & 5 Sick Leaves (SLs)).
• Extra allowances will be given for WFH set-up such as internet subsidy. 
• Life insurance effective on Day 1. 
• Access to training and opportunities for career progression/promotion.
• Fun & exciting monthly social clubs - at the moment done virtually.
• Government mandated benefits are provided - SSS, Philhealth, & Pag-ibig. 

How to Flexi-first:

You must have a stable fixed internet connection (minimum 25mbps). An ample working space with office table and chair is also required. Lendi will provide you with your equipment such as a laptop, extra monitor, mouse, keyboard, headset, & laptop riser.
 
We’re committed to building a diverse and inclusive community for everyone at Lendi Group. Creating a culture that is representative of the world we live in makes us better people, and our organisation gains tangible benefits. Ultimately, this creates a melting pot of creativity. 
 
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