Veterinary Receptionist

Levittown Animal Hospital is hiring a part-time veterinary receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

• Employee Pet Discounts! Because we know your pets are family, too.
• 401(k) plan

Salary: $17.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Part time - current shift needs are Monday 8:45a-6p, Friday 12p-6p, and Saturday 845a-3p, with flexibility to occasionally cover other shifts for team members as needed throughout the week

Key Responsibilities: 

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Levittown Animal Hospital

We are a fully equipped, 2 DVM, AAHA-accredited small animal hospital located in Nassau County, Long Island. As a staple in the community for almost 60 years, we have a loyal client following and a reputation for providing the highest quality veterinary services to dogs and cats in the area. In addition to diagnostic and preventative services, our hospital is equipped with digital radiography, digital dental radiography, cold therapy laser, and CryoProbe, and was one of the first Low Stress Handling hospitals on Long Island. Our hospital has a fun, family-like atmosphere that offers flexibility, freedom, and growth potential.