Associate Account Director, SMB (Italian) - Talent Solutions

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

This role will be based in Dublin.  

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.   

Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works.   

We are looking for an Associate Account Director to join our team in contributing to successful client relationships with corporate clients in the SMB market. You will be responsible for making sure that clients renew their contracts with LinkedIn’s talent and learning products and services. You will focus on a portfolio of client accounts to ensure there is engagement in products through discovery, training and ultimately guaranteeing the investment made in LinkedIn’s solutions best meet the clients’ needs.   

Responsibilities:   

• Execute small account contract renewals that maximize contract value while protecting and enhancing the customer relationship   

• Own, drive and manage the renewal process for a high volume of customers  

• Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to drive renewal to on-time closure   

• Provide executive management with complete visibility to renewals and solicit executive involvement as required   

• Communicate risk clearly and take the lead in developing resolution strategies   

• Accurately maintain a quarterly forecast of renewals in your territory 

Qualifications

Basic Qualifications:

• Fluency in both Italian and English   
• 2+ years of relevant experience in sales and account management in SaaS
• Experience with recruiting/HR software with strong understanding of the talent acquisition industry 

Preferred Qualifications:   

• Proficiency in MS Office (Outlook, Excel, Word and PowerPoint)  
• Solid negotiation skills that allow for value-based contract negotiations 
• Excellent communication and project, time and customer management skills  
• Demonstrated ability to find, manage and close Enterprise businesses in an evangelistic sales environment  

Suggested Skills:   

• Negotiation  
• Communication 
• Customer Management   
• Time Management 

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