Retail Merchandiser - Gurnee, IL 60048

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

Retail Service at Mattel - where we take pride in being the driving force behind exceptional in-store execution.

With over 50 years of expertise, our Retail Service team works as an extension of our Sales and Marketing teams to bring Mattel’s world-class toys and brands to life at the store level. From merchandising to training and customer service, we are a team of innovators, collaborators, and go-getters. Together, we’re not just meeting expectations—we’re exceeding them.

The Opportunity: 
Are you looking for a role that combines creativity, strategy, and impact? As a Part Time Retail Service Representative, you’ll play a key role in growing Mattel’s business at major retail accounts. You’ll work up to 15-25 hours per week (with additional hours during the exciting holiday season), focusing on merchandising excellence, building partnerships, and driving results.

What Your Impact Will Be: 

• As a Retail Service Representative, your day-to-day responsibilities will include:
• Building and maintaining strong relationships with store management.
• Showcasing Mattel’s iconic brands by setting up eye-catching displays and ensuring shelves are stocked to perfection.
• Negotiating prime in-store placements to drive sales across various departments.
• Leading and training local market associate representatives, ensuring a cohesive and high-performing team.
• Organizing and executing exciting in-store events and demonstrations.
• Providing real-time business insights and serving as the leadership team’s "eyes in the store."
• Representing Mattel as a brand ambassador, sharing our vision and passion for play with customers and retail partners.

What We’re Looking For: 

• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
• Relationship builders with strong communication and negotiation skills.
• Tech-savvy, comfortable using iPads and tools like Microsoft Office.
• Detail-oriented, resourceful, and proactive decision-makers.
• Self-motivated, competitive, and results driven.
• Reliable, with a sense of urgency and accountability.

What You'll Need to Bring:

• A high school diploma or GED equivalent (some college preferred).
• Availability to work daytime hours during the week and some weekends based on business needs.
• A valid driver’s license or reliable transportation to get to multiple stores a day.
• The ability to meet physical demands: lifting up to 25 lbs. regularly and up to 50 lbs. occasionally, standing, bending, and climbing ladders up to 12 feet.
• Residency within the assigned territory Gurnee, IL 60048 to ensure coverage of key stores.

We offer limited benefits for this position including mileage reimbursement and a 401K matching program.

The base hourly rate for this position is between $20.50 and $22.25.
**This range is indicative of projected hiring range, however base hourly rate will be determined based on a candidate’s work location, skills and experience.