French Speaking Customer Support Specialist In Greece - Fully Paid Relocation

Mercier Consultancy is thrilled to announce an opening for a French Speaking Customer Support Specialist based in Greece, with fully paid relocation for the right candidate. In this role, you will be instrumental in providing exceptional support to our French-speaking clients, addressing their inquiries and ensuring their satisfaction with our products and services. Your love for helping others, combined with your French language skills, will make you a crucial part of our customer support team. If you're ready for a new adventure and a fulfilling career, we encourage you to apply!

Responsibilities

• Assist French-speaking customers via phone, email, and chat to resolve their inquiries and issues.
• Provide detailed information about our products and services to enhance customer understanding.
• Troubleshoot issues and escalate as necessary while ensuring a positive customer experience.
• Maintain accurate records of customer interactions and follow up on requests as needed.
• Collaborate with colleagues to identify trends and potential improvements in service delivery.
• Gather feedback from customers to help shape future service improvements.
• Stay informed about product updates to provide timely and relevant information to customers.

• Fluency in French and English, with excellent written and verbal communication skills.
• Previous experience in customer service or support roles is highly desirable.
• Strong interpersonal skills, capable of establishing rapport with customers.
• Effective problem-solving abilities and a customer-centric approach.
• Experience with customer support tools and technology is a plus.
• Ability to work well in a team and independently in a remote setting.
• A positive attitude, patience, and enthusiasm for customer service.
• Willingness to move to Greece and adapt to a new culture.
• Have a valid EU passport.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And 2 Weeks Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...