Job details

Application Performance Monitoring Tool Instrumentation Engineer

MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our “Mission First” orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.

Position Title: ESOM ECO Application Performance Monitoring Tool Instrumentation Engineer, Systems Engineer, Senior (SE, Sr) (Dynatrace SME)

Work as an Application Performance Monitoring Engineer on our team as we help the customers overcome their most difficult challenges in performance monitoring. Gather customer application data and diagrams, leverage expertise in recommending baseline monitoring thresholds, recommend performance monitoring KPIs and SLAs, and provide monitoring tool infrastructure recommendations. Employ expertise in performance monitoring tool alerts, dashboards, and data trend analysis in a monitoring tool. Use your customer service expertise to help manage tasks and organize large amounts of data to use for instrumentation into an enterprise monitoring solution. Work with little to no supervision and lead monitoring solution designs and implantation. Provide technical solutions to a wide range of difficult problems. Provide on-the-job training to application POCs and event management. Develop and tweak documentation. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

Basic Qualifications:

10+ years of experience with integration engineering
3+ years of experience in Dynatrace and at least some experience of the following tools: AppD, Splunk ITSI, SolarWinds or ScienceLogic with installing agents, forwarders, APIs, configuring performance monitoring tool alerts, designing dashboards, and performing data trend analysis these monitoring tools
1+ years of experience with ServiceNow ITSM
Experience with recommending baseline monitoring thresholds and performance monitoring KPIs and SLAs
Experience with gathering, analyzing and organizing large amounts of data to use for instrumentation into an Enterprise monitoring solution
Ability to elicit, document and verbally communicate monitoring requirements and subsequent design to meet requirements
Ability to provide monitoring tool infrastructure recommendations
Experience working as part of an Agile team
Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
Master's degree in computer science, Electronics Engineering or technical equivalent and 10 years professional experience or a total of 20 years in lieu of education

Additional Qualifications:

Good listening and communication skills, in particular during meetings and capturing key technical aspects of discussions and impact of those on subsequent design.
Experience with the VA and experience with VA VistA
Experience with the ServiceNow Visual Task Boards
Experience in Agile and Scrum
Ability to work with customers and manage schedules
Possession of excellent verbal and written communication skills
This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

Salary: $110,000-$115,000

Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Average salary estimate

$112500 / YEARLY (est.)

min

max

$110000K

$115000K

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