Business Office Director

Our mission is a team effort. Monarch Communities’ mission is to be the leader in developing customized lifestyle options for senior living with a focus on health and wellness, but this isn’t possible without the help of our entire team behind us!

Each and every member of our team is committed to developing progressive yet approachable communities to support the needs of all future generations. We want to transform healthcare infrastructure so that people can not only age well but live well and THRIVE. Apply now.

Led by the community's Executive Director, the Business Office Director will promote and maintain a positive relationship with co-workers, residents, and family members; present a professional image; and exemplify strong communication skills and utilize a detailed oriented mindset. This is an exempt, salaried position.

Responsibilities and Duties:

• Administer the day-to-day functions of the business office.
• Prepare and process monthly resident invoicing, maintain resident databases.
• Process and maintain accounts receivable and vendor billing operations.
• Process monthly Long Term Care insurance billing.
• Work with the Leadership Team to place open job ads, help to screen potential candidates, generate offer letters and job descriptions for new hire orientation.
• Assist Leadership Team with disciplinary action and meet with associates to discuss issues and concerns while maintaining confidentiality.
• Complete payroll accurately and timely.
• Maintain associate personnel files, resident business files, and vendor files.
• Order and maintain office supplies; provide phone system expertise; utilize SharePoint for all policies and procedures.
• Occasional weekend coverage as support for the Leadership Team.
• Supervise the Concierge/Front Desk and provide backup when needed.
• Other duties as assigned by the Executive Director and/or regional operations partners.

• Associate's degree or equivalent from a two-year college or technical school, or 4 years of business office administration experience.
• 1-2 years’ experience in related field
• Previous Business Office experience preferred
• Strong organizational skills with the ability to manage multiple tasks in a fast pace environment
• Excellent written and verbal communication skills
• Ability to maintain confidentiality and company information.
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new software applications

Physical Abilities:

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight up to 50 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics.

Benefits:

• Medical Coverage
• Health Advocacy
• Dental Coverage
• Vision Coverage
• Ancillary Benefits (Life/AD&D, Short Term Disability and Long Term Disability)
• Voluntary Life
• Flexible Spending Account
• 401(k) Retirement and Matching
• Employee Assistance Program
• Supportive Leadership
• Referral Bonuses
• And More!