Outreach Specialist - Healthcare

About myPlace Health

myPlace Health was founded in 2021 by mission-aligned healthcare leaders and organizations that are committed to drastically improving health outcomes, quality and experience for vulnerable older adults and frail seniors. We specialize in providing value-based, comprehensive care and coverage for older adults with significant needs so they can thrive in the homes they love and in the communities they cherish. 

Our mission is simple: to enable older adults to live the independent lives they deserve. We pursue this mission through our myPlace PACE (Program of All-Inclusive Care for the Elderly) model, which provides seamless primary care, integrated health plan coverage, personalized social engagement, and customized services delivered in the participant’s preferred place.  

myPlace Health is building a mission-driven team that shares our passion for redefining the way older adults experience care as they “age in place” in the community. This is a unique opportunity to take on one of our country’s most challenging healthcare problems and join a fast-growing, dynamic team as we prepare to scale our mission to serve more markets. 

Join Us as an Outreach Specialist and Make a Difference!

Are you passionate about creating meaningful connections and empowering the underserved communities of Los Angeles County? As an Outreach Specialist with myPlace Health, you’ll play a vital role in helping frail older adults live independently and maintain a high quality of life.

In this dynamic role, you’ll engage with community partners, build impactful relationships, and educate individuals, families, and caregivers about the transformative benefits of the PACE (Program of All-Inclusive Care for the Elderly) program. Your work will directly support our mission of enabling seniors to thrive in their homes and communities.

If you’re driven to serve, inspire, and create lasting change in the lives of others, we’d love for you to join our team!

• Foster Meaningful Connections: Build and nurture relationships with healthcare professionals, providers, community-based organizations, senior housing facilities, post-acute facilities, and senior centers to encourage referrals to the myPlace Health PACE program.
• Partner for Success: Collaborate closely with Enrollment Specialists to ensure a smooth and welcoming enrollment process for participants and their families.
• Engage the Community: Organize and host community events and deliver compelling presentations to share the life-changing benefits of the PACE program with prospective participants and their caregivers.
• Keep Us Connected: Maintain accurate records of outreach activities and engagement in CRM software, ensuring a seamless flow of information.
• Champion Compliance: Follow DHCS and CMS regulations and policies with care and precision to uphold the integrity of our marketing practices.
• Plan for Growth: Develop and implement thoughtful quarterly marketing plans designed to generate qualified enrollments and expand our reach.
• Collaborate for Retention: Work hand-in-hand with Center management to create innovative strategies that enhance participant retention and satisfaction.
• Be Present in the Community: Attend community and healthcare events to promote the PACE program, strengthen relationships, and grow our census.
• Innovate and Improve: Continuously explore new opportunities to refine and elevate the referral process and outreach activities.
• Embrace Flexibility: Be open to supporting evening and weekend events as needed to meet the needs of our community.
• Support Organizational Growth: Take on additional responsibilities as needed to contribute to the success and growth of myPlace Health.

• Proven Experience: Demonstrated success in healthcare or enrollment sales, with a strong track record of generating business-to-business or business-to-customer referrals.
• Knowledge of Eligibility Processes: Experience working with state and county eligibility workers to support enrollment efforts.
• Tech-Savvy: Familiarity with CRM software is a plus, though not required—we’re happy to provide training!
• Passion for Service: Previous experience working with frail and aging populations, showcasing your compassion and commitment to enhancing their quality of life.
• Self-Starter Attitude: A highly motivated individual who thrives with minimal supervision and takes initiative to achieve goals.
• Educational Background: A bachelor’s degree in healthcare, Business Administration, Marketing, or a related field is preferred but not mandatory—equivalent experience is warmly welcomed.
• Driving Requirements: A valid California driver’s license, reliable personal transportation, a good driving record, and auto insurance are required to support travel within the community.
• Language Skills: Bilingual proficiency in a language commonly spoken in Los Angeles (such as Spanish, Korean, Cantonese, Mandarin, or Vietnamese) is highly valued but not required.

• Community-Focused Role: This position is primarily field-based, working in vibrant community settings such as government offices, resource centers, senior centers, tiny home communities, and other areas ideal for generating referrals.

• Participant-Centered Tours: As part of our commitment to delivering a white-glove experience, you’ll occasionally host tours at our center for prospective participants, brokers, hospital social workers, and other professionals to build trust and connections.
• Hands-On Support: You’ll need the ability to transport and store marketing materials independently, as well as lift up to 25 pounds when necessary.
• Hybrid Role: This position offers a hybrid schedule, balancing time between in-office responsibilities and field-based outreach in the Greater Los Angeles market.
• Community-Focused Presence: Up to 80% of your time will be spent in various community settings, including government offices, resource centers, senior centers, tiny home communities, and other locations ideal for generating referrals.
• Flexible Schedule: While the role is primarily community-based, occasional in-office time will be required to support center tours, collaboration, and planning.

Your Application

Please submit your resume/CV.

Our Commitment to Diversity, Equity and Inclusion

At myPlace Health, we value the diversity of our team members, and we are committed to building a culture of inclusion and belonging.  We pride ourselves to be an equal opportunity employer.  People seeking employment at myPlace Health are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

COVID-19 Vaccination Policy

At myPlace Health, we provide safe and high-quality care to our participants. To achieve this, we have a policy that strongly recommends Covid-19 vaccination to keep both our team members and participants safe. Medical and religious exemptions can be granted based upon review of proper documentation. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment.

Beware of Scams and Fraud

Please beware of scams that solicit interviews or promote jobs for opportunities that are not listed on our website or are not directly related to a job you applied for yourself. Please be advised that myPlace Health will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option: https://reportfraud.ftc.gov/#/