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Senior Manager, Account Management

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

As a company uniquely positioned to educate, entertain, and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity, and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests, and the communities in which we live. We strive to foster a diverse, equitable, and inclusive culture where our employees feel supported, embraced, and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

The Senior Manager, Account Management works with a global team of sales, business development, marketing, operations, and business analytics professionals to optimize transactional film and TV revenue across digital distribution partners in the U.S. and Canada. In this multi-faceted role, the Senior Manager has end-to-end responsibility for an account portfolio, driving revenue and strategic alignment with NBCU goals. This position reports to the Vice President, Digital Platforms.

Responsibilities:

  • Build strong, consultative, strategic relationships with external and internal partners that lead to overall business growth
  • Collaborate with partners to develop innovative merchandising and marketing plans in support of film and TV releases
  • Leverage data and market-driven insights to identify incremental revenue opportunities and guide business and strategy decisions
  • Create and execute partner business plans
  • Negotiate programming, pricing, and promotional opportunities to maximize revenue and consumer engagement
  • Lead innovation with partners through ideation, testing, and analysis to grow the business
  • Ensure alignment with cross-functional stakeholders on partner strategy and execution
  • Drive process improvement, scale, and efficiency in workflows

Qualifications

Basic Requirements:

  • Minimum of 5 years of account management, strategic planning, or marketing experience

Eligibility Requirements:

  • Interested candidates must submit a resume/CV online to be considered
  • Must have unrestricted work authorization to work in the United States
  • Must be willing to work in Universal City, CA

Desired Characteristics:

  • Bachelor’s degree preferred
  • Excellent interpersonal communication, writing, and project management skills
  • Strong analytical skills with a proven ability to translate data into actionable insights
  • Ability to prioritize responsibilities, demonstrate follow-through, and be solutions-oriented
  • Comfortable presenting to internal and external stakeholders
  • Passion for the digital content business, with an innate curiosity and proven problem-solving abilities
  • Adaptable to ambiguity and change; initiates innovation and creative thinking
  • High degree of computer proficiency, including strong knowledge of Excel and PowerPoint
  • Willingness to travel

Additional Requirements:

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $100,000 - $135,000 (Bonus eligible)

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

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Average salary estimate

$117500 / YEARLY (est.)
min
max
$100000K
$135000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, Account Management, NBCUniversal

At NBCUniversal, we’re on the lookout for a passionate and strategic Senior Manager, Account Management to join our dynamic team in Universal City, California. This exciting role requires someone who thrives in a collaborative environment and isn’t afraid to roll up their sleeves to optimize our transactional film and TV revenue across digital platforms in the U.S. and Canada. As the Senior Manager, you will be the driving force behind an account portfolio, ensuring that your strategies align with NBCU’s vision and goals. You’ll engage in building exceptional relationships with both internal teams and external partners, crafting innovative merchandising and marketing plans to support the release of our beloved films and shows. Your knack for leveraging data will be essential in uncovering new revenue opportunities, and you’ll lead the charge in negotiating pricing, programming, and promotions to delight consumers. We value creativity and initiative, and you’ll get to lead innovation by testing new ideas and analyzing results as we grow the business. If you have a strong analytical mindset, exceptional communication skills, and a passion for digital content, this role is made for you. And, as part of our commitment to work-life balance, we offer a hybrid work model to meet your needs, while also providing a diverse range of benefits to support your career and lifestyle. Join us at NBCUniversal, and be part of the ever-evolving entertainment landscape that makes magic happen!

Frequently Asked Questions (FAQs) for Senior Manager, Account Management Role at NBCUniversal
What are the primary responsibilities of a Senior Manager, Account Management at NBCUniversal?

As a Senior Manager, Account Management at NBCUniversal, your primary responsibilities will include building strategic relationships with internal teams and external partners, developing marketing plans for film and TV releases, leveraging market-driven insights to drive revenue growth, negotiating programming and pricing opportunities, and leading innovation through data analysis and ideation. You'll also focus on ensuring alignment with cross-functional teams to execute partner strategies effectively.

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What qualifications are needed for the Senior Manager, Account Management position at NBCUniversal?

For the Senior Manager, Account Management position at NBCUniversal, candidates should have a minimum of 5 years of experience in account management, strategic planning, or marketing. A Bachelor’s degree is preferred, and strong analytical, interpersonal, and project management skills are essential. The ideal candidate should also demonstrate a passion for digital content and possess excellent communication skills to engage stakeholders effectively.

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What is the salary range for the Senior Manager, Account Management role at NBCUniversal?

The salary range for the Senior Manager, Account Management role at NBCUniversal is between $100,000 and $135,000 annually, and this position is also eligible for annual bonuses. It's a competitive package designed to attract top talent in the industry.

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How does the hybrid work model function for the Senior Manager, Account Management at NBCUniversal?

The hybrid work model for the Senior Manager, Account Management at NBCUniversal allows you to work from the office a minimum of three days per week, providing the flexibility to balance your professional and personal life. This approach aims to combine the benefits of in-person collaboration with the convenience of remote work.

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What benefits can I expect as a Senior Manager, Account Management at NBCUniversal?

As a Senior Manager, Account Management at NBCUniversal, you can expect a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) plan, paid leave, tuition reimbursement, and a variety of exclusive discounts and perks. This commitment to employee wellbeing reflects NBCUniversal's dedication to supporting all employees in their professional and personal journeys.

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Common Interview Questions for Senior Manager, Account Management
What strategies would you use to build strategic relationships with partners?

To build strategic relationships with partners, I’d focus on understanding their needs, aligning our goals, and creating collaborative value propositions. Utilizing effective communication and ensuring transparency in every interaction are key steps to fostering trust and long-term partnerships.

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How do you approach negotiating programming and pricing opportunities?

When negotiating programming and pricing opportunities, I believe in thorough preparation, understanding market dynamics, and knowing both parties' objectives. It’s crucial to identify win-win scenarios that maximize value while maintaining strong partnerships.

Join Rise to see the full answer
Can you describe a time when you turned data insights into actionable business strategies?

In my previous role, I analyzed viewer engagement data, identifying trends that allowed us to adjust our marketing strategies promptly. By leveraging insights, we tailored our campaigns, resulting in a significant increase in viewer retention and sales.

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What experience do you have in developing innovative merchandising or marketing plans?

I have worked extensively in crafting innovative merchandising plans by collaborating with creative teams and utilizing audience insights. For instance, I initiated a cross-channel campaign that combined social media engagement with targeted email marketing, leading to remarkable customer interaction during a major film release.

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How do you prioritize multiple responsibilities in a fast-paced environment?

I prioritize responsibilities by assessing urgency, impact, and alignment with strategic goals. Utilizing project management tools helps me keep track of deadlines and progress while ensuring that I remain flexible to adapt to changing priorities.

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What role does collaboration play in your approach to account management?

Collaboration is vital in account management as it fosters shared ideas and strengthens partnerships. I prioritize open communication and regular check-ins, ensuring that all stakeholders are aligned and working together towards common objectives.

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How do you keep updated with industry trends relevant to digital content?

I stay updated with industry trends relevant to digital content by subscribing to leading entertainment and technology publications, networking with industry professionals, and participating in webinars. Continuous learning allows me to stay ahead and propose forward-thinking strategies.

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Describe how you would drive process improvement within the team?

To drive process improvement, I would assess current workflows, seek feedback from team members, and identify pain points. Implementing tools that enhance efficiency and conducting regular reviews to ensure best practices are followed creates a culture of ongoing improvement.

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What is your experience with cross-functional teamwork?

I have substantial experience working with cross-functional teams, collaborating closely with marketing, sales, and analytics departments. My approach involves fostering open dialogue, aligning objectives, and ensuring that each team member feels valued, which leads to improved outcomes.

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How do you handle ambiguity and change in your work?

Handling ambiguity involves maintaining a flexible mindset. I focus on staying adaptable, gathering as much information as possible, and collaborating with my team to find solutions. Embracing change can lead to innovative opportunities, and I believe in being proactive in navigating those shifts.

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We are in business to create and deliver content so compelling it entertains, informs and shapes our world. We believe that the talent, creativity and diversity of our people are our greatest resources. We take our business seriously, but do no...

1048 jobs
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 26, 2025

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