Principal Executive Communications Manager, AuthO

The Principal Executive Communications Manager, Auth0

We’re seeking an experienced communications manager and technical storyteller to drive all aspects of communications for the Auth0 Product Unit’s President and executives. You will write and manage external and internal communications to elevate our posture as thought leaders while increasing visibility through targeted, consistent communications that resonate with the audience.  

In this hands-on role, you will source and distill complex technical information into simplified messaging that resonates across a broad audience and all mediums. By fostering alignment and collaboration internally, this individual will accelerate and scale our communications to maximize impact and reach.  

This high-output role requires disciplined execution, attention to detail, and a proven track record for delivering high-quality, engaging technical communications for C-level executives. 

What you’ll be doing

• Technical Writing & Storytelling: Research and develop unique content on technical topics, including blogs, newsletters, keynote addresses, video scripts, all hands, whitepapers, and internal correspondence, in the tone and voice of a leader.
• Thought Leadership: Position Auth0’s Product Unit President as an industry leader by crafting high-impact thought leadership campaigns that resonate with developers and customers.
• Content Calendar Management:  Establish and manage a content calendar for all communications related to our product unit to ensure communications are delivered to the right audience, at the right time, and through the right medium.
• Collaboration: Build and maintain collaborative relationships across Okta to inform the communications strategy and messaging. Partner with teams across Global communications, Marketing, Legal, PR, and many others to ensure cohesive and consistent messaging. 
• Stakeholder Alignment: Ensure strategic alignment on messaging, timing, and editorial strategies across Auth0 and Corporate communications teams and leaders.
• Performance Metrics: Establish KPIs to measure communications effectiveness, provide regular performance reports, and make data-driven decisions to optimize strategies.

What you’ll bring to the role

• 8+ years of experience relevant technical and executive communications experience, ideally owning an executive thought leader profile
• Strong Technical writing and Storytelling experience 
• Demonstrated excellence in written and verbal communications, storytelling, and presentations in the tone and voice of technical leaders
• Experience in Identity and Accessibility Management (IAM) and writing compelling content for developer/ engineering audiences
• An understanding of Okta and Auth0’s business and competitors with experience working with cloud and/or SaaS companies. 
• Ability to interpret complex technology information and translate it into bold, compelling, and distinctive content that resonates across technical and non-technical audiences
• Proven track record of developing and implementing communications strategies to increase awareness and visibility of leaders or products
• Collaborative approach to working with the ability to interact with and influence at all levels, including executive leadership
• Highly detail-oriented with the ability to manage multiple, high-profile, and confidential projects and deliverables.
• Agile and adaptable to change in a fast-paced, remote environment while multitasking, re-prioritizing projects, and communicating priority updates to stakeholders
• Ability to travel 15% of the time, at minimum 

And extra credit if you have experience in any of the following:

• Social media and SEO experience
• Advanced slide design skills. Able to design visually appealing slides that convey information to an audience in a clear and engaging manner
• Experience developing videos, graphics, and other engaging content

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