Support Engineer

Join Our Team

Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team.

As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Our commitment to creating a nurturing work environment is recognized by our certification as a Great Place to Work, where you will have opportunities for professional development, growth, and a chance to make a significant international impact.

We offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and professional needs. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence.

• Fluency in English is required for client interactions and team discussions
• Highly effective, positive and empathic teammate 
• 3+ years of software development and/or support experience 
• Familiarity with React, Next.js, Nest.js, Typescript, Mocha, Jest, Node, Postgres, and more 
• Strong written communication and documentation skills 
• Strong leadership and ownership mentality.  Ability to work independently 

• Monitor and manage alerting systems, using DataDog and other tools 
• Dig into Thrive applications, which are written in Next.js, Nest.js, React, Typescript, Mocha, Jest, Node, Postgres, and more 
• Respond quickly to mitigate system incidents and data issues 
• Fully document incident timelines 
• Communicate regularly with stakeholders, as well as Product and Engineering 
• Track and report on metrics and trends 
• Identify and act on areas of improvement, in both product and process 
• Help with technical improvement initiatives

Benefits & Perks:

Home office;

Flexible Hours

Competitive compensation based on experience;

Career plans to allow for extensive growth in the company;

International Projects;

Oowlish English Program (Technical and Conversational);

Oowlish Fitness with Total Pass;

Connecting You (Internet allowance);

Anniversary bonus;

Wedding gift;

Pet adoption incentive;

New baby Oowl bonus;

Back to School bonus;

Streaming Subscription;

PTO Bonus;

Games and Competitions;

Enjoy your national Holidays.

You can also apply here:

Website: https://www.oowlish.com/work-with-us/

LinkedIn: https://www.linkedin.com/company/oowlish/jobs/

Instagram: https://www.instagram.com/oowlishtechnology/

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