Senior Business Systems Analyst, Supply Chain and Logistics

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. By providing daily insights and practical steps to inspire healthy lifestyles, we've helped hundreds of thousands of people understand and improve their health.

For us, empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we work to promote work-life balance and ensure that our team members have what they need to do their best work — both in and out of the office. 

We’re looking for a Senior Business Systems Analyst, Supply Chain & Logistics to join our Business Technology team. This is a hands-on techno-functional position that requires a strong understanding of general supply chain processes and how they function in NetSuite. In addition to core logistics and supply chain expertise, you will be responsible for partnering with other departments across the organization to improve our external offerings, NetSuite capabilities, perform ongoing maintenance, and act as the main point of contact for the Logistics team for strategic business process and integration projects related to our NetSuite environment. To be successful in this position, the candidate should have experience with core NetSuite process flows and modules, NetSuite customization and integration, EDI experience, and strong project management skills. This candidate should have extensive experience with Logistics systems and automation. 

Who Will Love This Job:

• A trusted subject matter specialist – you will learn the ins-and-outs of our systems and are creative and inventive in finding solutions
• An educator – you are a coach for internal customers, and you are skilled in translating complex technical concepts into simplified terms
• An organizer – you will keep multiple projects running efficiently while balancing opposing tasks for yourself and others

What you’ll do: 

• Primary point of contact, subject matter expert, and business relationship manager for Oura supply chain and logistics processes
• Create and customize NetSuite integrated solutions to better improve the end to end visibility of product lifecycle 
• Basic NetSuite ERP configuration (adding new fields, forms, custom records, etc.)
• Document and ideate solution designs based on supply chain and cross functional business requirements
• Build, maintain, and support logistics  integrations from NetSuite to external partners
• Work directly with other Oura team members to support, drive, and coordinate larger/more complex projects that involve integration to/from NetSuite on behalf of Oura supply chain
• Manage intake, prioritization, design, and implementation of basic NetSuite maintenance tasks related to Oura supply chain processes and integrations
• Collaborate with internal teams and external NetSuite consulting partners on larger strategic projects as a project member and ensure adherence to Oura and NetSuite best practices

This is a remote US role with a strong preference for candidates based in the EST or CST timezone.

Requirements:

• 5+ years of Supply Chain, Logistics and Operations experience
• 3+ years NetSuite consulting or NetSuite end user experience
• 2+ years experience working with EDI integrations
• Experience designing and implementing custom solutions in NetSuite that correspond with supply chain and logistics process improvements 
• Experience building and designing 3PL and shipping carrier integrations 
• Experience implementing Demand/Supply Plan features and technology
• Experience with TMS systems 
• Strong functional knowledge of core supply chain and logistics processes as they relate to NetSuite ERP workflows
• Proficiency in mapping and documenting business processes via tools such as Confluence, Visio, or Miro 
• Working knowledge of concepts related to business system and EDI integration to NetSuite: iPaaS, API, partner outsourced or direct point-to-point
• Experience working with OneWorld/multi-subsidiary multinational organizations operating on NetSuite
• Hands-on experience implementing and configuring key NetSuite Supply Chain modules (MRP, Warehousing, etc.)
• Proactive project management and communication skills working in large implementation or enhancement projects

Nice to Have:

• NetSuite SuiteScript or Javascript experience
• Orderful experience
• Workato iPaaS experience
• NetSuite ERP Consultant Certification or other NetSuite certification

At Oura, we care about you and your wellbeing. Everyone here at Oura has a ring of their own and are continually looking to improve their health and add to our benefits!

What we offer:

• Competitive salary and equity packages
• Health, dental, financial, and vision insurance
• Wellness & mental health benefits
• $300 per month for anything health improvement related
• State of the art Apple or Microsoft equipment of your choice
• An Oura Ring of your own + employee discount for friends & family
• 20 days of PTO

Oura takes a market-based approach to pay, and pay may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates’ pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

Region 1 $126,000 - $157,000

Region 2 $115,000 - $144,000

Region 3 $108,000 - $135,000

A recruiter will be able to determine your zones/tiers based on your US location.

We are not considering candidates residing in the following states: Alaska (AK), Arkansas (AR), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), Oklahoma (OK), Rhode Island (RI), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI).

Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Disclaimer: Beware of fake job offers!
We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note:

• Our jobs are listed only on the ŌURA Careers page and trusted job boards.
• We will never ask for personal information like ID or payment for equipment upfront.
• Official offers are sent through Docusign after a verbal offer, not via text or email.

Stay cautious and protect your personal details.

To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.