Czech Speaking Customer Support for Home Entertainment Systems Department

🎉 Join Our Innovative Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Czech Speaking Customer Support representative for our Home Entertainment Systems Department. If you are fluent in Czech and have a passion for technology and customer service, this role is perfect for you!

In this engaging position, you will assist Czech-speaking customers with inquiries related to home entertainment systems, helping them to enhance their experience with our products. Become a part of a dynamic team that values customer satisfaction and innovation. If you're enthusiastic about technology and ready to make a positive impact, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to Czech-speaking clients through various channels, including phone, email, and chat.
• Assist customers with inquiries about home entertainment products, troubleshooting, and technical support.
• Document customer interactions accurately in our CRM system.
• Collaborate with team members to meet service goals and improve customer satisfaction.
• Participate in ongoing training to stay updated on product features and industry advancements.

• Fluency in Czech (written and spoken) is essential. Your nationality and native language should be clearly stated in your application.
• Strong commitment to delivering high-quality customer service.
• Previous experience in customer support or technical support is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Strong analytical skills and attention to detail.
• Willingness to learn and share knowledge about home entertainment systems and technology.

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks