Dutch Speaking Customer Support for Logistics & Shipping Department

🚚 Join Our Logistics Team! Patrique Mercier Recruitment ES is excited to announce an open position for a Dutch Speaking Customer Support representative in our Logistics & Shipping Department. If you are fluent in Dutch and have a knack for customer service, we want to hear from you!

In this essential role, you will assist Dutch-speaking customers with their logistics and shipping inquiries, providing them with the support they need to ensure timely and efficient service. Be part of a dynamic environment where you can grow your career while contributing to a vital sector. If you are ready to take on a rewarding challenge, apply now!

Your Responsibilities

• Provide exceptional customer support to Dutch-speaking clients through various channels, including phone, email, and chat.
• Assist customers with inquiries related to shipping and logistics, ensuring their questions are addressed promptly.
• Maintain accurate records of customer interactions in our CRM system.
• Work collaboratively with team members to enhance customer satisfaction and meet service goals.
• Stay updated on company processes and logistics trends to provide knowledgeable support.

• Fluency in Dutch (written and spoken) is essential. Your nationality and native language should be clearly stated.
• A strong commitment to providing excellent customer service.
• Previous experience in customer support or logistics is a plus but not mandatory.
• Strong communication and interpersonal skills.
• A team-oriented mindset with a positive attitude.
• Strong analytical skills and attention to detail.
• Ability to learn quickly and adapt to changing circumstances in a fast-paced environment.

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks