Slovak Speaking Consultant for Online Ticketing & Event Services Department

🌟 Exciting Opportunity: Slovak Speaking Consultant for Online Ticketing & Event Services!

Patrique Mercier Recruitment ES is proud to announce a fantastic opening for a Slovak Speaking Consultant in our Online Ticketing & Event Services Department. This role is perfect for individuals who are passionate about the events industry and possess exceptional customer service skills.

As a Consultant in this department, you will engage with Slovak-speaking clients, providing comprehensive support for their ticketing and event services needs. Your expertise will be essential in guiding customers through our online platforms, ensuring they have a seamless and enjoyable experience when booking and managing their event tickets. If you thrive in a fast-paced environment and love helping others, we would love for you to join our team!

Your Responsibilities

• Assist Slovak-speaking clients with inquiries related to online ticketing and event services.
• Guide clients through the ticket purchasing process and offer personalized recommendations based on their requirements.
• Troubleshoot and resolve client issues efficiently, ensuring a positive experience.
• Collaborate with event organizers to ensure that accurate and relevant event information is available to clients.
• Monitor ticketing trends and provide feedback to improve our services and offerings.
• Maintain detailed records of customer interactions and service requests in our CRM system.

• Fluency in Slovak (spoken and written) is essential; proficiency in English is a plus. Please include your nationality and native language in your application.
• Experience in customer service, sales, or the events industry is preferred.
• Strong communication skills with a focus on delivering excellent customer satisfaction.
• Ability to analyze customer needs and provide effective solutions.
• Familiarity with online ticketing and event management platforms is advantageous.
• A collaborative attitude and the ability to work well within a team environment.
• Willingness to embrace new challenges and a genuine interest in the events industry.

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and hotel )
• ·         Free Greek Lessons, discounts and other perks