Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Italian Speaking Fashion E-Commerce Support Agent - Athens (Remote in Greece) image - Rise Careers
Job details

Italian Speaking Fashion E-Commerce Support Agent - Athens (Remote in Greece)

Join Patrique Mercier Recruitment FR as an Italian Speaking Fashion E-Commerce Support Agent! This remote position allows you to work from anywhere in Greece while being part of a leading fashion e-commerce team based in Athens. If you have a passion for fashion and are dedicated to providing exceptional customer service to Italian-speaking clients, this is the perfect opportunity for you.


Responsibilities

  • Deliver top-tier customer support to Italian-speaking clients through email, chat, and telephone.
  • Assist customers with inquiries regarding orders, product details, returns, and payment processes.
  • Effectively handle and resolve customer complaints and issues.
  • Process customer orders and manage their accounts accurately and efficiently.
  • Stay informed on the latest fashion trends and the company’s product offerings.
  • Collaborate with other departments to enhance customer satisfaction and improve service quality.
  • Maintain detailed records of customer interactions and feedback in the CRM system.
  • Fluency in Italian and English, both written and spoken.
  • Previous experience in customer support, preferably within the fashion or e-commerce industry.
  • A strong passion for fashion and an understanding of current trends.
  • Outstanding communication skills and a commitment to delivering excellent customer service.
  • Proficient in customer service software and CRM applications.
  • Strong problem-solving skills and a proactive approach to customer inquiries.
  • Organizational abilities and the capacity to handle multiple customer requests concurrently.
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks

Average salary estimate

$0 / YEARLY (est.)
min
max
$0K
$0K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 22, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!