Spanish Customer Care in Greece - Athens or Remote In Greece

Patrique Mercier Recruitment is thrilled to offer a position for a Spanish Customer Care Specialist, available for candidates based in Athens or those wishing to work remotely within Greece. We seek motivated individuals who are fluent in Spanish and are passionate about providing exceptional customer support. In this role, you will be an essential part of our team, ensuring that our Spanish-speaking clients receive prompt and effective assistance, enhancing their overall experience with our services.

Responsibilities

• Provide high-quality customer support to Spanish-speaking clients through various communication channels including phone, email, and live chat.
• Address customer inquiries and resolve issues efficiently and courteously.
• Document customer interactions accurately in our CRM system to maintain comprehensive records.
• Collaborate with colleagues to continuously improve service quality and respond to customer feedback.
• Keep abreast of our products and services to offer informed guidance to customers.
• Engage in ongoing training and development to enhance product and service knowledge.

• Fluency in Spanish and English is required; knowledge of additional languages is beneficial.
• Experience in customer service or a related field is preferred.
• Strong communication skills with a commitment to customer satisfaction.
• Aptitude for problem-solving and ability to think critically when addressing customer needs.
• Familiarity with CRM applications and standard office software.
• Capable of working independently as well as collaboratively in a team-oriented environment.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )