Manager of Vendor Product

Overview:  

Pax8 is the leading value-added cloud-based SaaS marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence, and proactive service to deliver an unparalleled experience.  Serving thousands of partners through the indirect sales channel, our mission is to be the world’s favorite marketplace for technology professionals to buy cloud products. We are a fast-growing, dynamic, and high-energy organization with a start-up feel, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best.  We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.  

Pax8 not only continuously wins numerous awards in our field but we have time and again been voted among the best places to work in Denver. We are committed to our goal of being the #1 employer of choice! 

Position Summary:  

The Manager of Vendor Product launches oversees the team managing vendors in the Pax8 ecosystem. They and their team of analysts/specialists serve as the primary owners between the vendors and Pax8 from an operational and process perspective. The Manager partners with internal teams and external vendors to ensure successful and timely vendor projects. They provide the best possible experience for our partners, establish collaborative relationships with vendors, perform business requirements analysis, facilitate API integration, and manage platform and cross-functional readiness. The Manager strategically bridges the business and technical worlds while maintaining operational excellence. They promote positivity and effectiveness through their team-oriented culture. 

Essential Responsibilities:

• Manages team through hiring, development, mentorship, and 1:1s; motivates the team to consistently deliver excellent work. (25%) 
• Plans work for team members and supports them through key projects for existing vendors; projects include operational process changes, API integration changes, new products, updated pricing, promotion management, cross-departmental training, etc. (25%) 
• Partners with internal stakeholders across at least ten departments (e.g., Engineering, Finance, Support, Sales, Vendor Alliances) to help drive alignment on vendor projects. (15%) 
• Effectively communicates progress related to current vendor projects during weekly meetings with internal stakeholders and larger strategic business planning meetings (includes timelines, priority, and status on launch readiness). (15%) 
• Suggests and implements vendor management process improvements through thoughtful prioritization and data-driven decisions. (10%) 
• Writes and articulates clear feature requirements to Product Management and Software Engineers to meet project delivery goals. (5%) 
• Serves as a final escalation point for vendor operational issues or process questions. (5%) 

Ideal Skills, Experience, and Competencies: 

• At least four (4) to six (6) years of previous work experience in project management, operations, business analysis, or vendor management. 
• At least two (2) years of experience managing people and leading teams. 
• At least two (2) years of previous meeting facilitation experience. 
• At least one (1) year of previous experience with API integrations is preferred. 
• Operational background in Microsoft, AWS, Google, or Adobe preferred. 
• Familiar with a wide range of project management tools (e.g., Wrike, Jira, Asana). 
• Familiar with a wide range of product management and/or process methodologies (e.g., Agile, Scrum, Lean, Kanban, Design Thinking). 
• Ability to speak both business and technical languages. 
• Ability to communicate effectively with a wide range of internal and external stakeholders from entry-level employees to C-Suite executives. 
• Highly organized with project management skills and capable of managing multiple projects at once while operating with a sense of urgency. 
• Strong problem-solving, and decision-making skills. 
• Excellent teamwork, communication, and interpersonal skills. 
• Ability to cultivate innovation by creating new and better ways for the team to be successful. 

Required Education & Certifications: 

• B.A./B.S. in related field or equivalent work experience. 

• Process improvement or project management certification (e.g., PMP, Lean Six Sigma, CompTIA Project+) preferred. 

Compensation:

Expected Closing Date: 3/7/2025

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