Intake Operations Specialist (U.S Healthcare Startup)

Work Arrangement: Fully remote, overlapping EST working hours

Job Type: Full-time

Work Schedule: 40 hours per week, Monday to Friday, 9:00 AM to 6:00 PM EST or PST

Locations: Remote, open only to candidates based in the Philippines

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.

About the Company:

The company is a cutting-edge healthcare technology company that provides robust solutions for practice management, patient engagement, and billing automation. Committed to transforming the healthcare experience, Codes Health empowers providers and patients with intuitive, scalable, and reliable tools.

Role Overview:

The Company is seeking a detail-oriented and highly organized Data Operator to ensure the seamless processing, accuracy, and management of critical healthcare data. This role plays a pivotal part in maintaining the integrity of patient records and supporting the company’s mission to deliver exceptional healthcare solutions.

Key Responsibilities:

1. Data Management

• Data entry and management of patient records, billing information, and other critical datasets.
• Ensuring accuracy, consistency, and completeness of all data processed.
• Conducting regular audits of data systems to identify and correct errors or inconsistencies.

2. Process Improvement

• Collaborating with various teams to streamline data workflows and improve processes.
• Maintaining compliance with HIPAA and other relevant data security regulations.

3. Immediate Onboarding Tasks

• Onboarding and training in The Company’s data management systems and protocols.
• Conducting initial quality checks on existing data to identify areas for improvement.
• Inputting and verifying new datasets as per daily requirements.
• Familiarizing themselves with compliance standards and internal workflows.

• 2+ years of experience in data entry, database management, or a similar role.

• Exceptional attention to detail and a proven track record of maintaining data accuracy.
• Proficiency with Microsoft Excel, Google Sheets, and database management systems.
• Strong organizational and multitasking skills.
• Familiarity with HIPAA compliance and data confidentiality practices.

Preferred:

• Experience working in healthcare or healthtech industries.
• Exposure to electronic health record (EHR) systems.
• Analytical mindset with the ability to spot trends or anomalies in large datasets.
• Proficiency in using Project Management Tools: Trello, Asana

Nice-to-Haves:

• Have experience using Salesforce, Hubspot and reTool

Compensation Package:

• Remote Work: Fully remote—work from anywhere
• Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM EST or PST
• Generous PTO: Ample paid time off to rest and recharge
• Health Coverage: HMO coverage after 3 months
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process:

1. Application
2. Screening
3. Skills Assessment
4. Top-grading interview
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.