Creative Operations Manager

Penta Group is a global company providing data-driven solutions to help clients achieve their objectives in an increasingly complex stakeholder environment. We provide cutting-edge intelligence products to help clients understand what their stakeholders think, see, and hear, and then leverage that intelligence to develop and execute effective, measurable strategies. 

Our global team brings decades of experience in business, government, communications, research, data science, and media. Our clients include companies across a variety of industries, including technology, financial services, energy, healthcare, and more. Penta has offices in New York, London, Washington, DC, San Francisco, Dublin, London, Brussels, Singapore, and Hong Kong.

Penta Brand Strategy is the firm's in-house advertising and creative agency. Penta Brand Strategy blends the firm's hallmark analytical and communications expertise with storytelling, design, and technology to help clients increase the accessibility, reach, and emotional resonance of their ideas. We work across the firm's client portfolio, developing creative solutions and campaign concepts that have the power to shape perspectives and inspire action on the issues that matter most.

Brand Strategy is seeking an experienced and strategic Creative Operations Manager to support the efficient operation of our creative projects and workflows. The ideal candidate will have a strong background in creative project management, leadership skills, and the ability to streamline processes to enhance efficiency and productivity. This role involves managing resources, budgets, timelines, and collaboration across various teams to ensure high-quality creative outputs that meet client objectives. This role will report to the Creative Operations Director. 

Responsibilities:

- Support the planning, execution, and delivery of creative projects, ensuring they align with business objectives, timelines, and budgets.

- Collaborate with creative directors, designers, video editors, and other team members to ensure project requirements and timelines are met.

- Track project scheduling, resource allocation, and budget management to ensure projects are delivered on time and within scope.

- Manage vendor relationships if external resources are required (production partners, ad vendors, etc) 

- Manage quality control processes and version control for ad delivery. Foster a collaborative and positive work environment, promoting teamwork, innovation, and professional development.

- Collaborate with other departments within the company, such as Operations, Finance, and Human Resources, to streamline administrative tasks.

- Provide regular reports and updates to senior management on project status, team performance, and operational improvements.

Location:

This position is for US-based personnel and is fully remote.

Qualifications:

- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field; advanced degree preferred.

- 3+ years of experience in creative operations, project management, or a related role, preferably within a creative agency, marketing/advertising firm, or similar environment.

- Experience in resource allocation, budget management, and timeline forecasting.

- Proven experience leading and managing teams and projects with a strong track record of successful project delivery.

- Exceptional organizational, time management, and problem-solving skills. Eagle-eyed attention to detail and commitment to delivering high-quality work.

- Understanding of creative processes, from concept development to final production, or genuine eagerness to learn. 

- Proficiency in project management software such as AirTable, Trello, or similar tools.

- Familiarity with creative tools like Adobe Creative Suite, Figma, or other design software.

- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and team members.

- Ability to work in a fast-paced, dynamic environment and remain calm under pressure

Salary Range:

The base salary range for this position will be $75,000-$95,000 annually, depending on a candidate’s experience and qualifications as it relates to the position.

Benefits:

Penta Group is proud to offer a generous benefits package, in which regular full-time employees are eligible for enrollment the first day of the month following their date of hire. Please find a list below of our current benefit offerings:

- Excellent health care, vision, and dental coverage provided by United Healthcare with 100% of individual employee premiums and 50% of dependent premiums covered.

- Competitive retirement benefits with a 401(k) matching 100% up to 3% of an employee’s deferred salary, and matching 50% of the next 2% deferred

- Employer paid short term disability, long term disability, and life insurance, with the option to buy additional coverage

- Twelve weeks paid parental leaveFlexible paid time off and a generous holiday schedule

- Monthly stipend for cell phone

- Optional pet insurance coverage

- Frequent firm-wide social events and activities

- An excellent environment for learning and growth

Penta Group, LLC values diversity and inclusion, is committed to equal employment opportunity, and to compliance with federal anti-discrimination laws. We also comply with District of Columbia law, which prohibits discrimination and harassment against employees, applicants for employment and interns based on race, color, religion, sex (including pregnancy, childbirth or related medical conditions, reproductive health decisions and breastfeeding), national origin, disability, age (18 and over), personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, matriculation (e.g., being enrolled in a college or university or in a business, nursing, professional, secretarial, technical or vocational school), political affiliation, genetic information (including family medical history), lawful use of tobacco products, unemployment status and status as a victim or the family member of a victim of domestic violence, a sexual offense or stalking.

Penta Group, LLC values diversity and inclusion, is committed to equal employment opportunity, and to compliance with federal anti-discrimination laws. We also comply with District of Columbia law, which prohibits discrimination and harassment against employees, applicants for employment and interns based on race, color, religion, sex (including pregnancy, childbirth or related medical conditions, reproductive health decisions and breastfeeding), national origin, disability, age (18 and over), personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, matriculation (e.g., being enrolled in a college or university or in a business, nursing, professional, secretarial, technical or vocational school), political affiliation, genetic information (including family medical history), lawful use of tobacco products, unemployment status and status as a victim or the family member of a victim of domestic violence, a sexual offense or stalking.