Senior Product Manager, Growth

What if you could personally impact the future of healthcare? As part of the PocketHealth team, you will enable hospitals and clinics across North America — and more importantly, empower over a million patients — to discover a better healthcare experience.

PocketHealth is a patient-centric platform that enables hospitals and clinics across North America to share imaging records digitally with patients, instantly and securely. Through our platform, we enable patients to be active and engaged participants in their own care, and take control of their care journey. In addition to image sharing, which is the heart of the PocketHealth platform, we’ve grown our core functionality to enable sharing between hospitals and physicians, as well as instant image retrieval and automated importing capability. PocketHealth is a unified image management solution for over 600 hospitals and clinics across North America. We believe that by placing patients at the center of the record release process, data moves more ethically, easily and securely throughout the care journey, and we’re looking for passionate individuals to help make this vision a reality for millions more patients across North America.

We’re looking for a curious, hands-on, and experienced Senior Product Manager, Growth to help drive our ambitious product growth strategy. In this role you’ll report to the Group Product Manager for our patient-facing product development teams. You will work cross-functionally with a team of skilled engineers, designers, and marketers to drive and execute efforts to optimize new user acquisition, conversion, and retention.

• Define and execute a comprehensive product growth strategy aligned with business objectives with accountability for key growth metrics
• Introduce novel experimentation method (beyond just A/B testing) across the entire product, rapidly designing, building, and iterating on acquisition funnels, onboarding flows, and product functionality to drive growth
• Collaborate closely with cross-functional teams (Design, Marketing, Business Operations, Engineering, and other product teams) to share insights, identify opportunities, and drive unified growth initiatives
• Communicate ideas, progress, and results to stakeholders to ensure awareness and understanding of product decisions and direction
• Own critical prioritization decisions, adapting team processes as needed to optimize delivery and ensuring they are always focused on the most impactful work

• 5+ years of experience in B2C Product Management (in a high-growth SaaS startup) with experience owning and continually improving growth metrics
• A data-driven mindset with the ability to blend quantitative analysis and user research to inform experiments, measure impact, and quickly iterate or pivot as needed
• Proven ability to drive growth across user acquisition, conversion, and revenue through testing, measuring impact, and scaling or cutting initiatives
• A balanced approach to growth, effectively prioritizing between new initiatives and incremental optimizations
• A strong desire to understand the problem space and opportunities to improve the patient experience
• The ability to operate with an extreme sense of ownership and eagerness to be hands on to support your team where needed which could include testing, vendor evaluation, writing copy, or other tasks required to ensure the success of your product area
• Technical fluency and he ability to discuss technical considerations that impact product decisions with the drive to learn more where necessary

You can do amazing things at PocketHealth. You can positively impact the healthcare journey for millions of people, while building your career and developing your skills. It doesn’t have to be one or the other. It has been a part of our mission since our founding to empower patients & make healthcare accessible to all, and we know this can only be achieved with a team of diverse perspectives that is representative of the Patient & Provider communities we serve. 

PocketPHolk love working here for these reasons and more; working remotely, our competitive salaries and benefits (stock options too!), four weeks of paid time off, unlimited wellness days, extended mental health coverage and beyond - it’s important to us that our PocketPHolk are taken care of in the same way we take care of our Patients & Providers.

If there are ways we can support you through the recruitment process with an accommodation, please let us know by reaching out to DEI@pocket.health. Applications are accepted via posting only.