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Customer Relations Specialist - Ohio image - Rise Careers
Job details

Customer Relations Specialist - Ohio

Job Summary

A company is looking for a Contact Center - Customer Relations II.

Key Responsibilities
  • Provide support to customers and field partners through multiple communication channels
  • Manage unique, complex, or escalated customer issues using various information sources
  • Ensure accuracy and compliance with customer calls related to Risk Management or Social Responsibility
Required Qualifications
  • Proven experience in customer service and/or a high-pressure, multitasked environment
  • Ability to determine solutions independently and think creatively
  • Demonstrated ability to manage complex issues and deescalate situations
  • Strong interpersonal skills
  • Ability to create innovative solutions that enhance the customer experience

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 28, 2025

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