Data Entry Specialist** In Person Evanston, IL

About the position

As a Data Entry Specialist, you will be an integral part of our team, responsible for processing Asset Verification Requests for Government Agencies. Your tasks will include opening incoming mail, sorting faxes, and mailing requests to financial institutions. You will enter balance and account information into our internal web applications and handle paper requests. Daily tools include Microsoft Excel, Microsoft Office, file explorer, mail inserters, fax machines, printers, and 10-key.

Responsibilities
• On-site Work: This position requires hybrid work from our office in Evanston, Illinois.
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• Data Entry: Accurately enter financial and account balance data provided by financial institutions, meeting productivity and quality standards.
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• Record Maintenance: Keep detailed records of data entry tasks.
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• Deadline Management: Process data within the same day of receipt, adhering to strict service level agreements.
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• File Handling: Rename and split large files promptly after training.
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• Mail Operations: Operate envelope inserters and other mail equipment efficiently.
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• Mail Sorting: Sort incoming mail by type of data.
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• Follow-up: Contact financial institutions regarding requests with missing account information, including phone communication if necessary.
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• Mail Pickup: Occasionally pick up mail from the nearby Post Office.
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• Additional Duties: Perform other department responsibilities as required.

Requirements
• Education: College degree preferred; high school diploma required.
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• Technical Skills: Proficiency in Microsoft Excel and Outlook; 10-key proficiency (assessment will be given during interview).
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• Attention to Detail: Strong commitment to high-quality performance.
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• Critical Thinking: Ability to objectively analyze information and draw correct conclusions.
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• Pressure Management: Capable of working under pressure and meeting deadlines.
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• Self-Motivation: Reliable and able to work independently as well as in a team.
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• Multi-tasking: Efficiently handle multiple tasks without loss in productivity.
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• Adaptability: Adjust to new environments and demands, functioning effectively with minimal confusion.
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• Security Clearance: Must obtain contract-specific security clearance as a condition of continued employment.
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• Holiday Work: Availability to work some company holidays with compensation (e.g., day after Independence Day, day after Thanksgiving).

Nice-to-haves

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Benefits
• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
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• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
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• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
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• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
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• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
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• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
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• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice